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Home Best Selling Products
  • Genie Compatibel - VS-GENIE-4 - Compatibele Afstandsbediening
    Vendor: Genie Compatibel
    VS-GENIE-4
    55 reviews
    The VS-GENIE-4 for Genie is a small 4-channel remote control with key cover and a frequency of 433.92 MHz. Due to its compact shape and included key ring, the remote control is very convenient to attach to your keys. The remote control has a...
    €29.99
    €29.99
    Unit price
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  • Sale
    Hörmann - FCT3-1 BS - Codeklavieren
    Vendor: Hörmann
    FCT3-1 BS
    43 reviews
    The Hörmann FCT3-1 BS wireless keypad has a light grey plastic housing with 12 illuminated keys and an IP44 protection rating. The code panel works on both Hormann 868 MHz fixed code and 868 MHz Bi Secur coding and is suitable for controlling up...
    €119.99
    €127.99
    €119.99
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  • Sale
    Tormatic - Novotron 502 MAX 43-2 - Afstandsbediening
    Vendor: Tormatic
    Novotron 502 MAX 43-2 - Grey/Black
    378 reviews
    The Novotron 502 MAX 43-2 for Tormatic is a 2-button remote control with a frequency of 433.92 MHz, available in black. This remote control is also suitable for Feryn installations with an older Novoferm motor. View the alternative model with key cover: VS-NO4 ....
    €28.99
    €29.99
    €28.99
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    • Grey/Black
    • Grey/Blue
  • Sommer - Telecody+ TX04-868-10 - Codeklavieren
    Vendor: Sommer
    Telecody+ TX04-868-10
    68 reviews
    The Sommer Telecody+ is a wireless code keyboard with illuminated keys and a frequency of 868.8 MHz FM Somloq / Somloq 2 . The code panel is screwed into a vandal-resistant aluminum bracket that can be easily attached to the wall and cannot be...
    €139.99
    €139.99
    Unit price
    / per 
  • Came - TOP-432EV - Afstandsbediening
    Vendor: Came
    TOP-432EV
    58 reviews
    This model was permanently replaced by the TOP-432EE . The Came TOP-432EV remote control has a black housing with a box pattern, a red LED, 2 dark gray buttons and a frequency of 433.92 MHz. This model is interchangeable with the following models: TOP...
    €29.99
    €29.99
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  • Sale
    Sommer - Slider+ TX40-868-4 - Afstandsbediening
    Vendor: Sommer
    Slider+ TX40-868-4
    59 reviews
    We also have a cheap alternative for this model: View the VS-SOM4-868 with included key strap The Sommer Slider+ TX40-868-4 is a 4-channel remote control with a sliding housing made of stainless steel and plastic and SOMloq2 coding (Benelux). The remote control is suitable...
    €57.99
    €59.99
    €57.99
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  • Sale
    Teleco - TXP433A04 - Afstandsbediening
    Vendor: Teleco
    TXP433A04
    32 reviews
    The Teleco TXP433A01 is a compact, dark gray remote control with 4 buttons and a frequency of 433.92 MHz. The remote control comes with a wall bracket and self-adhesive velcro for easy wall mounting. This model replaces the old MAC RC 433 and Teleco...
    €39.99
    €43.99
    €39.99
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  • V2 - Phox4-433 - Afstandsbediening
    Vendor: V2
    Phox4-433
    34 reviews
    This model was replaced by the V2 ABLE TX TOH4 433C he V2 Phox4-433 is a black remote control with 4 buttons, rolling code contr. 15 and a frequency of 433 MHz. The remote control can be programmed directly on the receiver or via...
    €49.99
    €49.99
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  • V2 - Phox2-433 - Afstandsbediening
    Vendor: V2
    Phox2-433
    47 reviews
    This model was replaced by the V2 ABLE TX TOH2 433C The V2 Phox2-433 is a black remote control with 2 buttons, rolling code contr. 15 and a frequency of 433 MHz. The remote control can be programmed directly on the receiver or via...
    €49.99
    €49.99
    Unit price
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  • Marantec - D313-868 - Afstandsbediening
    Vendor: Marantec
    D313-868
    91 reviews
    The Marantec D313-868 is a 3-channel remote control with a light gray front and dark gray back. This remote control operates on a frequency of 868.3 MHz Multi-Bit and is supplied with a coding plug. This is an old model that was replaced by...
    €38.79
    €38.79
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  • Sale
    Digiten - Digiten kit met C408 controller - Codeklavieren
    Vendor: Digiten
    Digital kit with C408 controller
    36 reviews
    The Digiten kit from Armas Ferport consists of a vandal-proof aluminum wired keypad and a C408 controller. The code panel is easy to install, has an IP67 protection rating and is suitable for intensive use. The C408 controller allows you to manage up to...
    €189.99
    €199.98
    €189.99
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  • Sommer - Lamp 32,5V 34W BA 15s Sprint/Marathon/Aperto (2 stuks) - Toebehoren
    Vendor: Sommer
    Lamp 32.5V 34W BA 15s Sprint/Marathon/Aperto (2 pieces)
    37 reviews
    NEW! LED version, more light output with very low consumption! View here 2 x light bulb for garage door/garage gate with motors/linear drives Sprint, Marathon and Aperto produced from 06/2001. You will receive 2 pieces, so you always have a spare at hand! Also...
    €26.99
    €26.99
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  • Sale
    BFT - Mitto B RCB 04 - Afstandsbediening
    Vendor: BFT
    Mitto B RCB 04
    41 reviews
    The BFT Mitto B RCB 04 is a dark gray remote control with 4 buttons and a frequency of 433.92 MHz rolling code. The remote control is also suitable for Profel installations with a BFT motor. This model is still available, but there is...
    €23.99
    €28.99
    €23.99
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  • Marantec - Command 231 868 MHz - Codeklavieren
    Vendor: Marantec
    Command 231 868 MHz
    53 reviews
    Marantec Command 231 868 MHz wireless keypad, with plastic housing, cover, red LED lighting and 3 channels. Thanks to the IP54 protection rating, the code panel is splash-proof. Watch the frequency! Check your Marantec remote control! Light gray front and dark gray back =...
    €94.99
    €94.99
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  • Sale
    Genius compatibel - VS-KILO-868-MINI - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-027-MINI-BS
    37 reviews
    The VS-027-MINI-BS is a mini remote control in black with a chrome-plated edge all around, 2 buttons and a frequency of 868.3 MHz, suitable for all Hörmann BiSecur receivers, motors and remote controls with BiSecur coding (recognizable by the blue LED). Its mini shape...
    €36.99
    €39.99
    €36.99
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  • Sale
    Marantec - Sleutel voor Marantec Command 222 - Toebehoren
    Vendor: Marantec
    Key for Marantec Command 222
    26 reviews
    The Marantec Command 222 keypad is protected against theft and therefore locked with an anti-theft screw. This key allows you to remove this screw so that you can replace the battery. This locking key is also suitable for the Faac RFWK code keypad. New...
    €12.99
    €14.99
    €12.99
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  • Sale
    Faac - XKP W 868 INOX - Codeklavieren
    Vendor: Faac
    XKP W 868 INOX
    23 reviews
    The Faac XKP W 868 MHz is a wireless keypad with stainless steel cover, 12 keys, blue key illumination and a memory for 255 user codes. The code panel has an IP54 protection rating and is resistant to splash water and cold temperatures, provided...
    €159.99
    €179.99
    €159.99
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  • Sale
    Zenderservice - VS-RX-MULTI - Ontvangers
    Vendor: Zenderservice
    VS-RX-MULTI
    18 reviews
    The VS-RX-MULTI is a universal 2-channel multi-frequency radio receiver, suitable for many different brands of remote controls and keypads. Suitable for Nice, Marantec, V2, Came, Chamberlain, Seip, BFT, Beninca, Teleco, Crawford, Normstahl, Ditec, Prastel, Novoferm, Genie, Hormann, Berner, Sommer, Tousek etc. Click on the...
    €42.99
    €47.99
    €42.99
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  • Sale
    Zenderservice - Universele Externe Antenne - Toebehoren
    Vendor: Zenderservice
    Universal External Antenna
    14 reviews
    Boost the signal/range of your installation via this external antenna. Thanks to the long cable (8 meters) and the pre-assembled bracket, you can easily attach it to an outside wall to maximize the signal. The antenna is suitable for frequencies 433 MHz and 868...
    €27.99
    €31.99
    €27.99
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  • Hörmann - HSE2-868 - Afstandsbediening
    Vendor: Hörmann
    HSE2-868
    39 reviews
    The Hörmann HSE2-868 is a small remote control with a dark gray housing, blue buttons and a frequency of 868 MHz. The hand transmitter is interchangeable with other Hörmann HS models that have blue buttons. We have a cost-effective alternative for this model: View...
    €64.99
    €64.99
    Unit price
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  • Sale
    Sommer Compatibel - VS-SLIDER-4031 - Compatibele Afstandsbediening
    Vendor: Sommer Compatibel
    VS-SLIDER-4031
    30 reviews
    The VS-SLIDER-4031 for Sommer is a 4-channel alternative remote control with a sliding housing, made of stainless steel. The remote control is suitable for the Sommer Aperto, Matrix, Sprint, Duo or Marathon motors with SOMloq1 coding. Also suitable for L-Door, Elero, Miba, Mithra, Matrix,...
    €27.99
    €29.99
    €27.99
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  • Novoferm - Novotron 522 - Afstandsbediening
    Vendor: Novoferm
    Novotron 522
    31 reviews
    The Novoferm Novotron 522 is a white remote control with 2 buttons and a frequency of 433.92 MHz. The remote control is suitable for all Tormatic and Novoferm motors with Keeloq and AES 128 bit encryption and is the successor to the Novotron 502...
    €48.99
    €48.99
    Unit price
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  • Tormatic Novoferm - Signal 218 - Codeklavieren
    Vendor: Tormatic Novoferm
    Signal 218
    31 reviews
    Novoferm Signal 218 wireless keypad with stainless steel front panel and black housing, also known as Digicode Premium. The code panel has 2 channels for operating two gates or one gate and switching on the motor lighting. The keyboard is suitable for Novoferm motors...
    From €164.99
    €159.99
    From €164.99
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  • Seip Compatibel - VS-012-AM - Compatibele Afstandsbediening
    Vendor: Seip Compatibel
    VS-012-AM
    85 reviews
    The VS-012-AM for Seip is a compact 4-channel remote control with key cover and a frequency of 433 MHz. The handheld transmitter is compatible with the RC AM or RC AM Mini (note: not suitable for Seip SKR or old K models!). Its compact...
    €29.99
    €29.99
    Unit price
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  • Sommer - Telecody TX04-868-10 - Codeklavieren
    Vendor: Sommer
    Telecody TX04-868-10
    37 reviews
    The Sommer Telecody is a wireless code keypad with illuminated keys and a frequency of 868.8 MHz FM Somloq, suitable for both indoor and outdoor installation. The code panel is screwed into a vandal-resistant aluminum bracket that can be easily attached to the wall...
    €129.99
    €129.99
    Unit price
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  • Sale
    Marantec - Digital 526 868 MHz Bi-Linked - Codeklavieren
    Vendor: Marantec
    Digital 526 868 MHz Bi-Linked
    28 reviews
    Wireless code keypad Marantec Digital 526, 868 MHz bi-linked, with 4 channels, suitable for all Marantec bi-linked drive systems with white remote controls. The code panel has a sliding cover and red illuminated keys. Some features of the keypad: - 3 freely selectable codes...
    €87.99
    €89.99
    €87.99
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  • Sale
    Roger - E80 TX52R-2 - Afstandsbediening
    Vendor: Roger
    E80 TX52R-2
    30 reviews
    The Roger E80 TX52R-2 is a gray remote control with 2 buttons and a frequency of 433.92 MHz. For this model you can also order our universal model: VS-005-MULTI Check out the latest model: Synus/2 Specifications Brand Roger Type E80 TX52R-2 Also known as...
    €39.99
    €45.99
    €39.99
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  • Marantec - D302-868 - Afstandsbediening
    Vendor: Marantec
    D302-868
    42 reviews
    The Marantec D302-868 is a 2-channel remote control with a light gray front and dark gray back. This remote control operates on a frequency of 868.3 MHz Multi-Bit and is supplied with a wall bracket and a coding plug. This is an old model...
    €39.99
    €39.99
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  • Sale
    Marantec - Digital 339.2 ontvanger 868 MHz (1 kanaal) - Ontvangers
    Vendor: Marantec
    Digital 339.2 receiver 868 MHz (1 channel)
    14 reviews
    The Marantec Digital 339.2 receiver is a 1-channel receiver with a frequency of 868 MHz and a protection degree IP20 (indoor use). Function / Application: - 1 channel for free assignment. - IMPULSE, continuous IMPULSE or ON/OFF function adjustable. - Potential-free switching functions (impulse/on/off/permanent...
    €59.99
    €63.49
    €59.99
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  • Sale
    Hörmann Compatibel - VS-HSM-868 - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-HSM-868
    30 reviews
    The VS-HSM-868 for Hörmann is an alternative hand transmitter with a dark gray housing, 4 blue buttons and a frequency of 868.3 MHz. The remote control is suitable for all Hormann motors and hand transmitters on 868.3 MHz (not Bi Secur), recognizable by the...
    €28.99
    €39.99
    €28.99
    Unit price
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  • Seip - SKR 433-1 ovaal - Afstandsbediening
    Vendor: Seip
    SKR 433-1 oval
    38 reviews
    This is an old model, order the new model: TS SKR433-3 . The Seip SKR 433-1 is an oval remote control with 4 dark gray keys and a dark gray/light gray housing. The remote control has a frequency of 433.92 MHz with rolling code....
    €44.99
    €44.99
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  • Sale
    Crawford-Normstahl - EA433 2KM - Afstandsbediening
    Vendor: Crawford-Normstahl
    EA433 2KM
    19 reviews
    The EA433 2KM is a drop-proof mini remote control for Crawford Normstahl with light gray color, 2 dark blue buttons and a frequency of 433.92 Mhz. The remote control can easily be attached to the keys using the key ring at the bottom. Looking...
    €26.99
    €29.99
    €26.99
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  • Nice - FLO4R-S - Afstandsbediening
    Vendor: Nice
    FLO4R-S
    30 reviews
    Instead, order the model with 2 keys: Nice FLO2R-S . The Nice FLO4R-S is a 4-channel remote control with a frequency of 433.92 MHz, simple programming via a working hand transmitter or on the receiver. This transmitter is compatible with the Nice Era models...
    €26.99
    €26.99
    Unit price
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  • Zenderservice - VS-401-433 mini multicode-ontvanger - Ontvangers
    Vendor: Zenderservice
    VS-401-433 Mini Multicode Receiver
    12 reviews
    The VS-401-433 is a universal 1-channel 433.92 MHz radio receiver, suitable for many different brands of remote controls and keypads. Due to its mini size and low power consumption, this receiver is very easy to install, and programming is also easy using the included...
    €44.99
    €44.99
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  • Sale
    BFT - Mitto 2M - Afstandsbediening
    Vendor: BFT
    Mitto 2M
    33 reviews
    The BFT Mitto 2 is an oval, dark gray remote control with 2 buttons and a frequency of 433.92 MHz rolling code. This model is still available, but there is also a new model available: Check out the Mitto COOL C2 . Looking for...
    €27.99
    €28.99
    €27.99
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  • GiBiDi - Domino - Afstandsbediening
    Vendor: GiBiDi
    Domino
    24 reviews
    This model is permanently out of production, order the new model: Gibidi MAKO The Gibidi Domino remote control is reliable and easy to use with its ergonomic push buttons. You can hang it on your key ring or place it in your car with...
    €39.99
    €39.99
    Unit price
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  • Nice - Era EDSWG draadloos codeklavier - Codeklavieren
    Vendor: Nice
    Era EDSWG wireless keypad
    14 reviews
    We also offer a low-cost alternative for this model: KP-MULTI . The Nice Era EDSWG is a robust vandal-proof illuminated wireless keypad with 13 keys and 3 channels. The code panel is suitable for Nice receivers and remote controls with a frequency of 433.92...
    €139.99
    €0.00
    €139.99
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  • Marantec - D392-433 - Afstandsbediening
    Vendor: Marantec
    D392-433
    35 reviews
    The Marantec D392-433 is a 2-channel remote control with a uniform light gray front and back. This remote operates on a frequency of 433.92 MHz Multi-Bit and is the latest, smallest model that can be easily programmed using your current Marantec remote and the...
    €42.99
    €42.99
    Unit price
    / per 
  • Marantec - Codeerkabel voor Marantec - Toebehoren
    Vendor: Marantec
    Coding cable for Marantec
    22 reviews
    This coding cable/programming cable makes it possible to program a new Marantec D300 series remote control using an old D200 series remote control. The coding adapter is suitable for the following old Marantec D200 models: D211-433, D212-433, D214-433, D221-433, D222-433, D224-433, and also for...
    €9.99
    €9.99
    Unit price
    / per 
  • Teleradio - T20TX-01NKM (869 MHz) - Afstandsbediening
    Vendor: Teleradio
    T20TX-01NKM (869 MHz)
    21 reviews
    This model is permanently out of production and no longer available. Instead, order the alternative: VS-005-MULTI . The Teleradio T20TX-01NKM is a dark gray remote control with yellow LED, 1 black key and a frequency of 869.85 MHz. This remote will be completely discontinued...
    €47.99
    €47.99
    Unit price
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  • Sale
    Genius - KILO TX2 JLC 868 MHz - Afstandsbediening
    Vendor: Genius
    KILO TX2 JLC 868 MHz
    No reviews
    The Kilo TX2 JLC for Genius is a 2-button remote control with a frequency of 868 MHz and SLH technology. The handheld transmitter has a white housing with blue LED and has a range of approximately 100 meters in open field. This model is...
    €24.99
    €32.99
    €24.99
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  • Sale
    Sommer - TRX55-868-4 Pearl Vibe - Afstandsbediening
    Vendor: Sommer
    TRX55-868-4 Pearl Vibe
    19 reviews
    We also have a cheap alternative for this model: Check out the VS-SOM4-868 with included key strap. The Sommer TX55-868-4 Pearl Vibe is a 4-channel remote control with vibration function, gray housing and SOMloq2 coding (Benelux), where the supplied key ring can be easily...
    €64.99
    €65.99
    €64.99
    Unit price
    / per 
  • Sale
    Seip Compatibel - VS-SKR433-3 - Compatibele Afstandsbediening
    Vendor: Seip Compatibel
    VS-SKR433-3
    8 reviews
    The VS-SKR433-3 for Seip is an alternative remote control with a black housing, 4 gray buttons and a frequency of 433.92 MHz that comes with a key ring and a simple manual. The remote control is directly programmable to your Seip motor or receiver,...
    €35.99
    €37.99
    €35.99
    Unit price
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  • Sale
    Zenderservice - Houder voor Handzender - Toebehoren
    Vendor: Zenderservice
    Holder for Remote Control
    6 reviews
    This universal wall mount is ideal for mounting your remote control on the wall. The remote control holder is available in black and can be easily mounted with one screw. Looking for a holder to attach to the sun visor? Check out this model...
    €8.99
    €13.99
    €8.99
    Unit price
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  • Sale
    Zenderservice - VS-006-433 - Compatibele Afstandsbediening
    Vendor: Zenderservice
    VS-006-433
    19 reviews
    The VS-006-433 is a compact mini remote control with a black housing, a frequency of 433 MHz and a sturdy key ring, The remote control is suitable for various brands on 433 MHz and is ideal to attach to your keys thanks to its...
    €22.99
    €27.99
    €22.99
    Unit price
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  • Faac Compatibel - VS-SLH-868 - Compatibele Afstandsbediening
    Vendor: Faac Compatibel
    VS-SLH-868
    17 reviews
    The VS-SLH-868 is a powerful 4-channel remote control for Faac and MAC to replace the XT2 868 SLH, XT4 868 SLH, DL 868 SLH, TML 868 SLH and T 868 SLH. The remote control has a modern look, a sturdy metal edge and a...
    €28.99
    €28.99
    Unit price
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  • Zenderservice - KP-1000R Bedraad Codeklavier - Codeklavieren
    Vendor: Zenderservice
    KP-1000R Wired Keypad
    9 reviews
    The KP-1000R is a 2-channel vandal-resistant wired keypad with blue key illumination, 12 buttons and an IP66 protection rating. The keypad supports RFID tags and is available in two versions: solid silver or silver with a black border. Thanks to the anti-theft alarm, the...
    €94.99
    €94.99
    Unit price
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  • Sale
    Berner - BHS 140 LS - Afstandsbediening
    Vendor: Berner
    BHS 140 LS
    21 reviews
    The Berner BHS 140 LS is a 4-channel remote control with a dark gray housing and a frequency of 868.35 MHz fixed code (recognizable by the blue LED). This transmitter is interchangeable with the Berner BHS110 - BHS121 - BHS130 - BHS211 - BHS221...
    €44.99
    €46.99
    €44.99
    Unit price
    / per 
  • Sale
    Sommer - LED Lamp 32.5V 2.3W (2 stuks) - Toebehoren
    Vendor: Sommer
    LED Lamp 32.5V 2.3W (2 pieces)
    25 reviews
    2 x LED lamp for garage door/garage gate with motors/linear drives Sprint, Marathon, Duo Vision and Aperto produced from 06/2001. Also suitable for Sommer motors installed by L-Door. Because these lamps use LED technology, they have very low consumption (2.3 watts), heat up less...
    €25.99
    €27.99
    €25.99
    Unit price
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  • Sale
    Marantec - Afdekkap Command 231 - Codeklavieren
    Vendor: Marantec
    Cover cap Command 231
    27 reviews
    If the cover of your Marantec Command 231 keypad is broken or needs to be replaced, you can easily replace it with this part. The cover flap can be easily attached to the Marantec 231 keypad. Suitable for: Marantec Command 231 868 MHz Marantec...
    €17.99
    €19.99
    €17.99
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0032 475 38 94 18

info@zenderservice.be

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Terms & Conditions

Company Information

Zenderservice
Dendermondebaan 66
9240 Zele
Company number: BE 0458.015.192
info@zenderservice.be

Article 1: General Provisions

The electronic web store of Zenderservice, a BV with its registered office in Zele (Belgium), Dendermondebaan 66, Company number: BE 0458.015.192 (hereinafter referred to as Zenderservice), offers its customers the opportunity to purchase products online. These General Terms and Conditions ("Conditions") apply to all items from the Zenderservice assortment and to every purchase made by the customer from Zenderservice.

The customer accepts that these conditions are the only applicable ones, excluding their own general or specific (purchase) conditions, even if those stipulate that they are exclusively applicable.

Article 2: Price

All prices mentioned are always inclusive of VAT and any other taxes to be borne by the customer. If transportation, reservation, or administrative costs are charged, this will be stated separately. The price indication refers exclusively to the items as described in words. The accompanying photo is decorative and may contain elements or items not included in the price.

Article 3: Offer

Each offer is only open to customers residing in the European Union. The articles are intended solely for normal use.

Despite the fact that the website is compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. If you have specific questions, for example about sizes, colours, availability, delivery time, or delivery method, we ask you to contact us in advance (see Article 11).

Zenderservice is only obliged to an effort commitment regarding the accuracy, timeliness, or completeness of the provided information. Zenderservice is in no way liable for material errors, typographical, or printing errors.

The offer is valid as long as stocks last and can be modified or withdrawn by Zenderservice at any time.

Zenderservice is entitled to refuse orders without stating reasons, adjust delivery times, split deliveries, or impose other conditions on delivery.

Article 4: Online Purchases

The customer can purchase items from the Zenderservice assortment online.

The purchase is completed when the customer receives a confirmation email from Zenderservice. The items are delivered to the customer's home at the provided delivery address or the specified pick-up point.

The customer has the following payment options:

  • Credit card
  • Bancontact/Mister Cash
  • iDEAL
  • Bank transfer

Article 5: Retention of Title

The delivered items remain the exclusive property of Zenderservice until full payment is received from the customer. However, the risk of loss or damage is transferred to the customer upon delivery. The customer agrees to inform third parties about Zenderservice's retention of title, if necessary, for example to anyone who attempts to seize the unpaid items.

Article 6: Complaints

Any visible damage and/or qualitative defect in an item or any other defect in the delivery must be reported immediately, under penalty of forfeiting any rights.

Article 7: Warranty

a. Legal warranty (for consumers only)

Under the law of 21 September 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. Each item is subject to the legal warranty from the date of purchase by (or delivery to) the first owner. Any commercial warranty does not affect these rights.

b. General

To invoke the warranty, the customer must be able to provide proof of purchase.

For items purchased online and delivered to the customer's home, the customer must first contact Zenderservice before returning the item at their own expense.

Any defect must be reported within 14 days of its discovery. After this period, the right to repair or replacement lapses.

The (commercial and/or legal) warranty does not apply to defects arising from accidents, water infiltration, neglect, falls, incorrect installation, abnormal or improper use, use of the item contrary to the purpose for which it was designed, failure to follow instructions or manuals, modifications or changes to the item, rough handling, poor maintenance, or abnormal or improper use.

It also does not apply to items with a shorter lifespan or wear items. Defects that occur after 6 months from the date of purchase, or delivery if applicable, are presumed not to be hidden defects, unless proven otherwise by the customer.

Problems with products caused by water infiltration or a dead or defective battery are not covered by the warranty.

The warranty is non-transferable.

Article 8: Right of Withdrawal

The provisions of this article apply only to customers who, in their capacity as consumers, purchase items online:

  • The consumer has the right to notify Zenderservice that they wish to cancel the purchase, without paying a penalty and without giving any reason, within 14 days from the day following the delivery of the product (not applicable for professional purchases with a VAT number).
  • Customers who wish to exercise their right of withdrawal must contact Zenderservice customer service within 14 days of delivery and return the goods at their own expense within 20 days from the delivery of the goods to Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.
  • Goods with a sales price of €100 or more must be returned to us by registered mail or courier.
  • Only items in their original, undamaged packaging, together with all accessories, instructions, and invoice or proof of purchase, can be returned.

The following items will not be accepted for return under any circumstances:

  • Used, soiled, damaged, or incomplete items
  • Items whose packaging (or part of it) has been damaged
  • Items that by their nature cannot be returned*
  • Items specially ordered for the customer
  • Business purchases

* Example: Items that require an activation code that cannot be reset or reinstalled, such as certain smart items or code keyboards with a specific reset or master code.

Article 9: Privacy

Zenderservice commits to using your data exclusively for fulfilling the agreement concluded with you by your order and to send you information from Zenderservice without obligation. We treat your data as confidential information and will never disclose, rent, or sell it to third parties. You can access, correct, modify, or delete your data stored in Zenderservice's customer list at any time, and you can refuse to allow Zenderservice to use your data to send you information. Simply request this in writing at the following address: Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.

The customer is responsible for keeping their login details and password confidential. Your password is stored encrypted, so Zenderservice has no access to it. Zenderservice strictly complies with the Belgian law of 8 December 1992 concerning the protection of privacy in the processing of personal data. You have access via your user profile to all available data about you on Zenderservice for consultation, modification, or deletion.

Zenderservice's website uses cookies. Cookies are a standard internet technology that allows certain information to be stored and accessed on the user's system. Cookies cannot be used to identify individuals; a cookie can only identify a machine. Every internet user can set their computer to not accept cookies. If your computer does not accept cookies, you may encounter problems during the ordering process. If this is the case, please contact us so we can manually enter your order. Zenderservice keeps online (anonymous) visitor statistics to see which pages of the website are visited the most. If you have any questions about these privacy terms, you can contact us at info@zenderservice.be

### Continuation of the English translation:

Article 10: Impairment of Validity – Non-Waiver

If any provision of these terms is declared invalid, illegal, or null, this will in no way affect the validity, legality, and enforceability of the other provisions. The failure of Zenderservice at any time to enforce any of the rights listed in these conditions, or to exercise any right thereof, shall never be regarded as a waiver of such provision and shall never affect the validity of these rights.

Article 11: Zenderservice Customer Service

Zenderservice is available every day via phone at 0032 475/38.94.18, via email at info@zenderservice.be, or by post at the following address: Dendermondebaan 66, 9240 Zele, Belgium.

Article 12: Changes to Terms and Conditions

These terms and conditions are supplemented by other conditions explicitly referred to and the general sales conditions of Zenderservice. In the event of any conflict, the present terms and conditions shall prevail. Zenderservice reserves the right to modify these terms and conditions at any time without prior notice. Any purchase made after such changes implies acceptance by the customer of the new terms and conditions.

Article 13: Proof

The customer accepts that electronic communications and backups can serve as proof.

Article 14: Delivery Times and Issues with Delivery

We dispatch orders from Monday to Friday, every afternoon. The indicated delivery times are indicative, but a shipment via DPD typically takes 1 to 2 working days for Belgium and the Netherlands. In exceptional cases, a shipment may take longer. If a package is in transit for more than 7 working days, we will initiate an investigation.

You must inform us within 30 days if you have not received a shipment. If we do not hear from you within this period, we will consider the shipment delivered.

Article 15: Applicable Law – Competent Court

Belgian law applies, with the exception of the provisions of international private law regarding applicable law and the Rome-I Regulation on the law applicable to international contracts concerning movable goods. In the event of disputes, only the courts in Dendermonde have jurisdiction.

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