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Home Best Selling Products
  • Sale
    Eutech Electronics - Rx2 MF Mini Universele Ontvanger - Ontvangers
    Vendor: Eutech Electronics
    Rx2 MF Mini Universal Receiver
    4 reviews
    The Rx2 MF Mini is a universal 2-channel multi-frequency radio receiver, suitable for a variety of remote controls of different types on rolling code, fixed code, AM and FM. This small receiver is very easy to install and is ideal for troubleshooting existing or...
    €54.99
    €56.99
    €54.99
    Unit price
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  • Genie - TX 43-2 - GENIE - Afstandsbediening
    Vendor: Genie
    TX 43-2 - GENIE
    21 reviews
    This model was replaced by another model: Instead order Novotron 502 MAX 43-2 or VS-GENIE-4. The Genie TX 43-2 is a 2-channel remote control with a black housing and gray keys and is easy to set up using our own included manual. Note the...
    €29.99
    €29.99
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  • Sale
    Marantec - Digital 371 868 MHz ombouwset incl. 2 handzenders - Ontvangers
    Vendor: Marantec
    Digital 371 868 MHz conversion kit incl. 2 transmitters
    36 reviews
    Make any garage door opener or gate compatible with Marantec remote controls. The Marantec Digital 371 868.3 MHz conversion kit is a plug-in housing that allows your current garage door opener to work with Marantec remote controls. We provide this conversion kit with 2...
    €148.99
    €157.99
    €148.99
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  • Sale
    Faac Compatibel - VS-SLH-868-MINI - Compatibele Afstandsbediening
    Vendor: Faac Compatibel
    VS-SLH-868-MINI
    10 reviews
    The VS-SLH-868-MINI is a compact 2-channel remote control for Faac and MAC to replace the XT2 868 SLH, DL 868 SLH, TML 868 SLH and T 868 SLH. Due to its light weight, mini shape and the included strap and key ring, the VS-SLH-868-MINI...
    €29.99
    €32.99
    €29.99
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  • Novoferm Compatibel - VS-NOVO2 Design - Compatibele Afstandsbediening
    Vendor: Novoferm Compatibel
    VS-NOVO2 Design
    No reviews
    The VS-NOVO2 Design for L-Door, Tormatic, VSA, and Novoferm is an alternative remote control for the Novoferm Novotron 522 Design with a white casing and silver buttons. It can be easily attached to your keys using the included strap. The remote operates at a...
    €34.99
    €34.99
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  • Sale
    Seip - SKR4C433-2 - Codeklavieren
    Vendor: Seip
    SKR4C433-2
    8 reviews
    The SKR4C433-1 is a wireless keypad from Seip , compatible with all Seip motors and EKR1MCG and EKR1MCT 433 MHz receivers. The Seip SKR4C433-1 can be programmed with 4 personal codes and comes with AA batteries that last approximately five years. Compatible with the...
    €179.99
    €189.99
    €179.99
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  • Sale
    Zenderservice - Ontkoppelingsslot voor Garagepoort - Toebehoren
    Vendor: Zenderservice
    Garage door release lock
    7 reviews
    This release lock allows you to unlock your garage door in the event of a power failure, so that you can open it manually by hand. It is easy to install and suitable for almost all models of garage doors and garage doors. Features...
    €29.99
    €34.99
    €29.99
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  • Sale
    Teleco Compatibel - VS-TXP-A01 - Compatibele Afstandsbediening
    Vendor: Teleco Compatibel
    VS-TXP-A01
    6 reviews
    The VS-TXP-A01 is a small dark gray remote control for Teleco with 1 button and a frequency of 433.92 MHz. The remote control is an alternative remote control for Teleco TXP433A01 and is supplied with a wall bracket for mounting on the wall. Compatible...
    €28.99
    €29.99
    €28.99
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  • Sale
    Nice - Era ON2E - Afstandsbediening
    Vendor: Nice
    Era ON2E
    5 reviews
    The Nice Era ON2E is a slim remote control with a black housing, 2 black keys and a frequency of 433.92 MHz. The remote control is easily programmable via your current Nice remote control, or can be programmed directly to a suitable receiver. The...
    €32.99
    €34.99
    €32.99
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  • Marantec - Digital 525 868 MHz Bi-Linked - Codeklavieren
    Vendor: Marantec
    Digital 525 868 MHz Bi-Linked
    9 reviews
    We only sell the version with cover: Marantec Digital 526 Wireless code keypad Marantec Digital 525, 868 MHz bi-linked, with 4 channels, suitable for all Marantec bi-linked drive systems with white remote controls. Attention! This code keypad does not work on Marantec motors with...
    €79.99
    €79.99
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  • Marantec - D302-433 - Afstandsbediening
    Vendor: Marantec
    D302-433
    11 reviews
    The Marantec D302-433 is a 2-channel remote control with a uniform light gray front and back. This remote control operates on a frequency of 433.92 MHz Multi-Bit and is supplied with a wall bracket and a coding plug. This is an old model that...
    €39.99
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  • Sice - Why Evo Universeel Codeklavier - Codeklavieren
    Vendor: Sice
    Why Evo Universal Keypad
    5 reviews
    The Why Evo Universal Wireless Keypad from Sice is a self-learning, universal code panel, on which each of the keys can be programmed for different brands with fixed or rolling code on different frequencies, both AM and FM. Instead, we offer the KP-MULTI keypad....
    €89.99
    €89.99
    Unit price
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  • Sale
    Entrya - Cifero XT kit - Codeklavieren
    Vendor: Entrya
    Cifero XT kit
    5 reviews
    The Entrya Cifero XT Kit consists of an intelligent, vandal-resistant KP10 keypad and an SD60 controller. The keypad, made of stainless steel, is resistant to all weather conditions and features illuminated keys and built-in heating (when using the MW30-12 power supply), including 7 meters...
    From €159.99
    €218.99
    From €159.99
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  • Sale
    Marantec Compatibel - VS-D304-868 - Compatibele Afstandsbediening
    Vendor: Marantec Compatibel
    VS-D304-868
    7 reviews
    The VS-D304-868 for Marantec is a gray, alternative Multi-Bit remote control with 4 buttons and a frequency of 868.3 MHz. This comes with a wall bracket for mounting on a wall or partition. For programming you need an original grey Marantec 868.3 MHz remote...
    €26.99
    €29.99
    €26.99
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  • Faac Compatibel - VS-XT2-868-SLH LR - Compatibele Afstandsbediening
    Vendor: Faac Compatibel
    VS-XT2-868-SLH (white)
    5 reviews
    The VS-XT2-868-SLH (white) for Faac is an alternative remote control with white housing, 2 buttons and a frequency of 868.92 MHz. The remote control is compatible with all Faac and MAC 868 MHz SLH transmitters including the XT2 868 SLH, DL 868 SLH, TML...
    From €19.99
    €22.99
    From €19.99
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  • King Gates - Stylo 4K - Afstandsbediening
    Vendor: King Gates
    Stylo 4K
    7 reviews
    The King Gates Stylo 4K is a 4-channel remote control with a strong chromed metal frame all around. The remote control has a frequency of 433.92 MHz and is available in black. The King Gate Stylo 4K is suitable for King Gates motors from...
    €34.99
    €34.99
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  • Cardin - S449-QZ4 - Afstandsbediening
    Vendor: Cardin
    S449-QZ4
    2 reviews
    There is also a cheap alternative in gray for this model: VS-S449-4 . The Cardin S449-QZ4 is a 4-channel remote control with a black/green color and a frequency of 433.92 MHz. The handheld transmitter is suitable for Cardin receivers with a frequency of 433.92...
    €29.99
    €29.99
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  • Sale
    Zenderservice - KP-MULTI Draadloos Codeklavier - Codeklavieren
    Vendor: Zenderservice
    KP-MULTI Wireless Keypad
    7 reviews
    The KP-MULTI wireless keypad is a modern keypad in dark gray, suitable for various brands and frequencies including Marantec, Nice, Faac, Hormann, Cardin and Came. Please read the compatibility list to confirm if your model is compatible. The keypad has an IP44 protection degree...
    €58.99
    €74.99
    €58.99
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  • Zenderservice - Zonneklephouder voor Handzender - Toebehoren
    Vendor: Zenderservice
    Sun visor clip for remote control
    2 reviews
    This universal sun visor clip is ideal for attaching your remote control to the sun visor of your car. The sun visor holder is available in black and, thanks to the handy sliding system, it is compatible with many models. Please see below for...
    €8.99
    €8.99
    Unit price
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  • Crawford-Normstahl - 4050 TX02-40-2 mini - Afstandsbediening
    Vendor: Crawford-Normstahl
    4050 TX02-40-2 mini
    65 reviews
    Original remote control Crawford 4050 TX02-40-2 mini. This Crawford 4050 TX02-40-2 remote control is the mini version of the larger Crawford 4004 remote control, the functionality is identical, only the size is much smaller. Also suitable for Sommer and Aperto . This remote control...
    €84.99
    €84.99
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  • Sale
    Sommer - SOMtouch+ draadloze drukknop - Afstandsbediening
    Vendor: Sommer
    SOMtouch+ wireless push button
    6 reviews
    The Sommer SOMtouch is a wireless push button, suitable for both older and newer Sommer 868 MHz controls. The wall transmitter has a dark gray housing with 3 light gray buttons and an LED indication. The push button is suitable for all Sommer motors...
    €67.99
    €72.99
    €67.99
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  • Sale
    Sice - Why EVO Mini - Afstandsbediening
    Vendor: Sice
    Why EVO Mini - Pure Emerald
    No reviews
    The Why EVO Mini is a self-learning, universal remote control with a matte finish on which each of the four keys (2 keys on the front and 2 smaller keys on the side) can be programmed for different brands with fixed or rolling code...
    From €27.99
    €33.99
    From €27.99
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    • Pure Emerald
    • Vulcan Red
  • Sale
    Sommer - SOMcom2 868 MHz met 2 kanalen - Ontvangers
    Vendor: Sommer
    SOMcom2 868 MHz with 2 channels
    3 reviews
    The Sommer SOMcom2 is a bidirectional receiver with a frequency of 868MHz (SOMloq2) with 2 channels and 40 memory locations. The memory is expandable up to 450 via the optional Memo memory module. The receiver is compatible with SOMlink and can operate in both...
    €89.99
    €99.98
    €89.99
    Unit price
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  • Sale
    Hörmann Compatibel - VS-HSE2-40 - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-HSE2-40
    4 reviews
    The VS-HSE2-868 is an alternative remote control for Hörmann with a dark grey housing, 2 grey buttons and a frequency of 40.685 MHz. Suitable for all Hormann motors and hand transmitters on 40.685 MHz, recognizable by the hand transmitters with grey buttons (HSE2-40, HSM4-40,...
    €27.99
    €34.99
    €27.99
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  • Sale
    BFT - Q.BO TOUCH - Codeklavieren
    Vendor: BFT
    Q.BO TOUCH
    6 reviews
    The BFT Q.BO TOUCH is a 10-channel wireless keypad with a dark blue housing and 12 illuminated keys. The code panel has an IP55 protection rating with space for 100 different codes of 4 to 7 digits. Suitable for BFT receivers including the Clonix,...
    €139.99
    €159.99
    €139.99
    Unit price
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  • Sale
    Zenderservice - Extra Batterij CR2032 3V (2 stuks) - Toebehoren
    Vendor: Zenderservice
    Extra Battery CR2032 3V (2 pieces)
    3 reviews
    2 x button cell battery CR2032 3V. Suitable for the following remote controls: Sommer 4020 TX03-868-4 4026 TX03-868-2 Slider 4031 Slider+ Pearl Pearl Twin Marantec D300 series Digital 564/572 bi link VS-027-868-M (check model) VS-027-868-H (check model) VS-027-868-B (check model) Ditec Gol 4/4C ZEN...
    €6.99
    €9.99
    €6.99
    Unit price
    / per 
  • Zenderservice - VS-401-433 mini ontvanger + 2x VS-012 handzenders - Ontvangers
    Vendor: Zenderservice
    VS-401-433 mini receiver + 2x VS-012 transmitters
    11 reviews
    The VS-401-433 mini receiver is the ideal solution to make your current garage door motor work with many alternative remote controls. This mini receiver is very compact, easy to connect to your current garage door motor and has a very low power consumption of...
    €95.98
    €95.98
    Unit price
    / per 
  • Sale
    Hörmann Compatibel - VS-HSE2-868 - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-HSE2-868
    1 review
    The VS-HSE2-868 for Hörmann is a small alternative hand transmitter with a dark gray housing, 2 blue buttons and a frequency of 868.3 MHz. The remote control is suitable for all Hormann motors and hand transmitters on 868.3 MHz (not Bi Secur), recognizable by...
    €25.99
    €34.99
    €25.99
    Unit price
    / per 
  • Marantec - Digital 343.2 ontvanger 868 MHz (2 kanalen) - Ontvangers
    Vendor: Marantec
    Digital 343.2 receiver 868 MHz (2 channels)
    8 reviews
    The Marantec Digital 343.2 receiver is a 2-channel receiver with a frequency of 868 MHz and a protection degree IP20 (indoor use). Function / Application: - 1 channel for free assignment. - IMPULSE, continuous IMPULSE or ON/OFF function can be set. - Potential-free switching...
    €72.99
    €72.99
    Unit price
    / per 
  • Ditec - GOL4 - Afstandsbediening
    Vendor: Ditec
    GOL4
    15 reviews
    This remote control was replaced by a new model: ZEN4 . For this model we offer a cost-effective alternative: VS-GOL4 . The Ditec GOL4 remote control with black housing, 4 gray buttons, a frequency of 433 MHz and a transparent LED on top. The...
    €31.99
    €31.99
    Unit price
    / per 
  • Zenderservice - VS-401-433 mini ontvanger + 2x Era Inti handzenders - Ontvangers
    Vendor: Zenderservice
    VS-401-433 mini receiver + 2x Era Inti transmitters
    7 reviews
    The VS-401-433 mini receiver is the ideal solution to make your current garage door motor work with many alternative remote controls. This mini receiver is very compact, easy to connect to your current garage door motor and has a very low power consumption of...
    €94.98
    €94.98
    Unit price
    / per 
  • Sale
    Hörmann Compatibel - VS-HS4-40 - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-HS4-40
    8 reviews
    The VS-HS4-40 is an alternative hand transmitter for Hörmann with a dark gray housing, 4 gray buttons and a frequency of 40.685 MHz. The remote control has a slightly larger, longer format and is suitable for all old Hormann motors and hand transmitters on...
    €25.99
    €32.99
    €25.99
    Unit price
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  • Cardin Compatibel - VS-S449-2 - Compatibele Afstandsbediening
    Vendor: Cardin Compatibel
    VS-S449-2
    No reviews
    Temporarily sold out, order the 4-key model instead: View here . The VS-S449-2 is a 2-channel alternative remote control for Cardin with a gray color and a frequency of 433.92 MHz. The handheld transmitter is suitable for Cardin receivers with a frequency of 433.92...
    €24.99
    €24.99
    Unit price
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  • Hörmann Compatibel - Sleutelring voor Hörmann (2 stuks) - Toebehoren
    Vendor: Hörmann Compatibel
    key ring for Hörmann (2 pieces)
    5 reviews
    This key ring allows you to easily attach a Hörmann remote control to your key ring. Only suitable for older models, see list below. You will receive 2 key rings. Suitable for the following Hörmann remote controls HS4-26.975 HS4-26.995 HS4-27.455 HS4-40 HS4-868 HSE2-40 HSE2-868...
    €5.99
    €5.99
    Unit price
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  • Sommer - Lamp 32,5V 18W BA 15s Duo Vision (2 stuks) - Toebehoren
    Vendor: Sommer
    Lamp 32.5V 18W BA 15s Duo Vision (2 pieces)
    9 reviews
    NEW! LED version, more light output with very low consumption! View here . 2 x light bulb for garage door/garage door motors/linear drives Sommer Duo Vision produced from 06/2001. The lower consumption of this lamp ensures that the motor cover will not melt due...
    €24.99
    €24.99
    Unit price
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  • Sale
    Tousek - RS-868-TXR-2B - Afstandsbediening
    Vendor: Tousek
    RS-868-TXR-2B
    5 reviews
    The Tousek RS-868-TXR-2B is a dark gray remote control with 2 buttons and a frequency of 868.3 MHz, supplied with a wall bracket. The remote control can be programmed directly on the receiver or via an existing working Tousek remote control. Specifications Type RS-868-TXR-2B...
    €49.99
    €53.99
    €49.99
    Unit price
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  • Sale
    Highline - Digital 572 868 MHz Bi-Linked voor Highline - Afstandsbediening
    Vendor: Highline
    Digital 572 868 MHz Bi-Linked for Highline
    6 reviews
    Hand transmitter Digital 572 868 MHz Bi-Linked 2 channel hand transmitter for Highline 10 and Highline 15 motors (white hand transmitters). The remote control features secure bi-linked 128-bit radio technology and is compatible with the Highline 10 and Highline 15 motors (white transmitters!). Specifications...
    €44.99
    €45.49
    €44.99
    Unit price
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  • Sommer Compatibel - VS-SOM4S-868 - Compatibele Afstandsbediening
    Vendor: Sommer Compatibel
    VS-SOM4S-868
    No reviews
    The VS-SOM4S-868 is the ultimate alternative remote control for Sommer with key cover and a sturdy key ring. The VS-SOM4S-868 is a very compact, light but sturdy remote control with 4 buttons and key cover, suitable for ALL Sommer motors with SOMloq or SOMloq2...
    €29.99
    €29.99
    Unit price
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  • Sale
    Tousek - RS-868-TXR-4B - Afstandsbediening
    Vendor: Tousek
    RS-868-TXR-4B
    3 reviews
    The Tousek RS-868-TXR-4B is a dark gray remote control with 4 buttons and a frequency of 868.3 MHz, supplied with a wall bracket. The remote control can be programmed directly on the receiver or via an existing working Tousek remote control. Specifications Type RS-868-TXR-4B...
    €52.99
    €53.99
    €52.99
    Unit price
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  • Came - S7000 - Codeklavieren
    Vendor: Came
    S7000
    5 reviews
    Surface-mounted code keypad Came S7000 without control with an aluminium/steel housing in grey and black. The code panel has 6 buttons and an IP54 protection rating. Attention! This is a code keyboard WITHOUT control, only suitable for replacing an existing installation. Specifications Brand Came...
    €129.99
    €129.99
    Unit price
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  • Univer - FA62 draadloos codeklavier - Afstandsbediening
    Vendor: Univer
    FA62 wireless keypad
    6 reviews
    The FA62 wireless keypad is a 2-channel dark gray keypad with 12 keys and a frequency of 433 MHz. The code panel has key illumination and is suitable for both indoor and outdoor installation. Works directly on Foresee / Univer engines series F500, F550,...
    €89.99
    €89.99
    Unit price
    / per 
  • Hörmann - HS4-868 BS - Afstandsbediening
    Vendor: Hörmann
    HS4-868 BS
    5 reviews
    The Hörmann HS4 -868 BS is a black BiSecur remote control with 4 buttons and a frequency of 868.3 MHz. The HS Bi-Secur models are the older, larger versions of the HSE BiSecur and were replaced by the HSE4-868-BS . We offer several alternatives...
    €54.99
    €54.99
    Unit price
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  • Sale
    CDVI - GALEO 4.0 met Bluetooth + BOXCODE controller - Codeklavieren
    Vendor: CDVI
    GALEO 4.0 with Bluetooth + BOXCODE controller
    3 reviews
    NEW: Now also available in stylish black version: GALEO 4.0 BLACK . The CDVI Galeo 4.0 keypad with Bluetooth is a stylish, silver, vandal-resistant model with blue illuminated keys and 3 relays. Supplied with separate box code controller, due to the materials used and...
    €284.99
    €294.99
    €284.99
    Unit price
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  • Marantec - Digital 339.2 ontvanger 433 MHz (1 kanaal) - Ontvangers
    Vendor: Marantec
    Digital 339.2 receiver 433 MHz (1 channel)
    6 reviews
    The Marantec Digital 339.2 receiver is a 1-channel receiver with a frequency of 433.92 MHz and a protection degree IP20 (indoor use). Function / Application: - 1 channel for free assignment. - IMPULSE, continuous IMPULSE or ON/OFF function adjustable. - Potential-free switching functions (impulse/on/off/permanent...
    €63.99
    €63.99
    Unit price
    / per 
  • Sale
    Marantec - D306-868 - Afstandsbediening
    Vendor: Marantec
    D306-868
    2 reviews
    The Marantec D306-868 is a 10-channel remote control with a light gray front and dark gray back. This remote control operates on a frequency of 868.3 MHz Multi-Bit and is supplied with a wall bracket and a coding plug. Easy to program via your...
    €71.99
    €75.99
    €71.99
    Unit price
    / per 
  • Tormatic Novoferm - Signal 111 Duocontrol Draadloze drukknop - Codeklavieren
    Vendor: Tormatic Novoferm
    Signal 111 Duocontrol Wireless push button
    5 reviews
    Wireless push button Novoferm Signal 111 with black housing and 2 buttons. The wall transmitter has 2 channels for operating two gates or one gate and switching on the motor lighting. The push button is suitable for Novoferm motors (Novoport, Vivoport, Novomatic and Genie...
    €79.99
    €79.99
    Unit price
    / per 
  • Zenderservice - Voeding voor Universele Ontvangers - Toebehoren
    Vendor: Zenderservice
    Power Supply for Universal Receivers
    2 reviews
    This plug-in power supply simplifies the connection of an external receiver to your existing garage door or gate motor. Use this power adapter to supply power to an external receiver via the mains. By using this external power supply you only need to connect...
    €12.99
    €12.99
    Unit price
    / per 
  • Chamberlain - TX4UNIS - Afstandsbediening
    Vendor: Chamberlain
    TX4UNIS
    5 reviews
    Instead, order the other model: CL-433-MULTI The Chamberlain Liftmaster TX4UNIS is a black remote control with white LED, 4 buttons, and a frequency of 433 MHz. The remote control is suitable for 433 MHz billion and rolling code. Check the LED on your remote...
    €42.99
    €42.99
    Unit price
    / per 
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0032 475 38 94 18

info@zenderservice.be

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Terms & Conditions

Company Information

Zenderservice
Dendermondebaan 66
9240 Zele
Company number: BE 0458.015.192
info@zenderservice.be

Article 1: General Provisions

The electronic web store of Zenderservice, a BV with its registered office in Zele (Belgium), Dendermondebaan 66, Company number: BE 0458.015.192 (hereinafter referred to as Zenderservice), offers its customers the opportunity to purchase products online. These General Terms and Conditions ("Conditions") apply to all items from the Zenderservice assortment and to every purchase made by the customer from Zenderservice.

The customer accepts that these conditions are the only applicable ones, excluding their own general or specific (purchase) conditions, even if those stipulate that they are exclusively applicable.

Article 2: Price

All prices mentioned are always inclusive of VAT and any other taxes to be borne by the customer. If transportation, reservation, or administrative costs are charged, this will be stated separately. The price indication refers exclusively to the items as described in words. The accompanying photo is decorative and may contain elements or items not included in the price.

Article 3: Offer

Each offer is only open to customers residing in the European Union. The articles are intended solely for normal use.

Despite the fact that the website is compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. If you have specific questions, for example about sizes, colours, availability, delivery time, or delivery method, we ask you to contact us in advance (see Article 11).

Zenderservice is only obliged to an effort commitment regarding the accuracy, timeliness, or completeness of the provided information. Zenderservice is in no way liable for material errors, typographical, or printing errors.

The offer is valid as long as stocks last and can be modified or withdrawn by Zenderservice at any time.

Zenderservice is entitled to refuse orders without stating reasons, adjust delivery times, split deliveries, or impose other conditions on delivery.

Article 4: Online Purchases

The customer can purchase items from the Zenderservice assortment online.

The purchase is completed when the customer receives a confirmation email from Zenderservice. The items are delivered to the customer's home at the provided delivery address or the specified pick-up point.

The customer has the following payment options:

  • Credit card
  • Bancontact/Mister Cash
  • iDEAL
  • Bank transfer

Article 5: Retention of Title

The delivered items remain the exclusive property of Zenderservice until full payment is received from the customer. However, the risk of loss or damage is transferred to the customer upon delivery. The customer agrees to inform third parties about Zenderservice's retention of title, if necessary, for example to anyone who attempts to seize the unpaid items.

Article 6: Complaints

Any visible damage and/or qualitative defect in an item or any other defect in the delivery must be reported immediately, under penalty of forfeiting any rights.

Article 7: Warranty

a. Legal warranty (for consumers only)

Under the law of 21 September 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. Each item is subject to the legal warranty from the date of purchase by (or delivery to) the first owner. Any commercial warranty does not affect these rights.

b. General

To invoke the warranty, the customer must be able to provide proof of purchase.

For items purchased online and delivered to the customer's home, the customer must first contact Zenderservice before returning the item at their own expense.

Any defect must be reported within 14 days of its discovery. After this period, the right to repair or replacement lapses.

The (commercial and/or legal) warranty does not apply to defects arising from accidents, water infiltration, neglect, falls, incorrect installation, abnormal or improper use, use of the item contrary to the purpose for which it was designed, failure to follow instructions or manuals, modifications or changes to the item, rough handling, poor maintenance, or abnormal or improper use.

It also does not apply to items with a shorter lifespan or wear items. Defects that occur after 6 months from the date of purchase, or delivery if applicable, are presumed not to be hidden defects, unless proven otherwise by the customer.

Problems with products caused by water infiltration or a dead or defective battery are not covered by the warranty.

The warranty is non-transferable.

Article 8: Right of Withdrawal

The provisions of this article apply only to customers who, in their capacity as consumers, purchase items online:

  • The consumer has the right to notify Zenderservice that they wish to cancel the purchase, without paying a penalty and without giving any reason, within 14 days from the day following the delivery of the product (not applicable for professional purchases with a VAT number).
  • Customers who wish to exercise their right of withdrawal must contact Zenderservice customer service within 14 days of delivery and return the goods at their own expense within 20 days from the delivery of the goods to Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.
  • Goods with a sales price of €100 or more must be returned to us by registered mail or courier.
  • Only items in their original, undamaged packaging, together with all accessories, instructions, and invoice or proof of purchase, can be returned.

The following items will not be accepted for return under any circumstances:

  • Used, soiled, damaged, or incomplete items
  • Items whose packaging (or part of it) has been damaged
  • Items that by their nature cannot be returned*
  • Items specially ordered for the customer
  • Business purchases

* Example: Items that require an activation code that cannot be reset or reinstalled, such as certain smart items or code keyboards with a specific reset or master code.

Article 9: Privacy

Zenderservice commits to using your data exclusively for fulfilling the agreement concluded with you by your order and to send you information from Zenderservice without obligation. We treat your data as confidential information and will never disclose, rent, or sell it to third parties. You can access, correct, modify, or delete your data stored in Zenderservice's customer list at any time, and you can refuse to allow Zenderservice to use your data to send you information. Simply request this in writing at the following address: Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.

The customer is responsible for keeping their login details and password confidential. Your password is stored encrypted, so Zenderservice has no access to it. Zenderservice strictly complies with the Belgian law of 8 December 1992 concerning the protection of privacy in the processing of personal data. You have access via your user profile to all available data about you on Zenderservice for consultation, modification, or deletion.

Zenderservice's website uses cookies. Cookies are a standard internet technology that allows certain information to be stored and accessed on the user's system. Cookies cannot be used to identify individuals; a cookie can only identify a machine. Every internet user can set their computer to not accept cookies. If your computer does not accept cookies, you may encounter problems during the ordering process. If this is the case, please contact us so we can manually enter your order. Zenderservice keeps online (anonymous) visitor statistics to see which pages of the website are visited the most. If you have any questions about these privacy terms, you can contact us at info@zenderservice.be

### Continuation of the English translation:

Article 10: Impairment of Validity – Non-Waiver

If any provision of these terms is declared invalid, illegal, or null, this will in no way affect the validity, legality, and enforceability of the other provisions. The failure of Zenderservice at any time to enforce any of the rights listed in these conditions, or to exercise any right thereof, shall never be regarded as a waiver of such provision and shall never affect the validity of these rights.

Article 11: Zenderservice Customer Service

Zenderservice is available every day via phone at 0032 475/38.94.18, via email at info@zenderservice.be, or by post at the following address: Dendermondebaan 66, 9240 Zele, Belgium.

Article 12: Changes to Terms and Conditions

These terms and conditions are supplemented by other conditions explicitly referred to and the general sales conditions of Zenderservice. In the event of any conflict, the present terms and conditions shall prevail. Zenderservice reserves the right to modify these terms and conditions at any time without prior notice. Any purchase made after such changes implies acceptance by the customer of the new terms and conditions.

Article 13: Proof

The customer accepts that electronic communications and backups can serve as proof.

Article 14: Delivery Times and Issues with Delivery

We dispatch orders from Monday to Friday, every afternoon. The indicated delivery times are indicative, but a shipment via DPD typically takes 1 to 2 working days for Belgium and the Netherlands. In exceptional cases, a shipment may take longer. If a package is in transit for more than 7 working days, we will initiate an investigation.

You must inform us within 30 days if you have not received a shipment. If we do not hear from you within this period, we will consider the shipment delivered.

Article 15: Applicable Law – Competent Court

Belgian law applies, with the exception of the provisions of international private law regarding applicable law and the Rome-I Regulation on the law applicable to international contracts concerning movable goods. In the event of disputes, only the courts in Dendermonde have jurisdiction.

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