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Home New products
  • Sale
    V2 - Stuurkast EASY2 - Stuurkast
    Vendor: V2
    Control unit EASY2
    No reviews
    V2 EASY2 control for 1 single-phase motor up to 700W with connector for MR plug-in receiver. Programming via DIP & potentiometers and LED indication. Some possibilities at a glance: 230V power supply for 1 single-phase motor. Plug-in adapter for modular radio receiver MR2. Up,...
    €114.99
    €119.99
    €114.99
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  • Chamberlain - VS-TX4UNIF - Afstandsbediening
    Vendor: Chamberlain
    VS-TX4UNIF
    No reviews
    The VS-TX4UNIF for Chamberlain Liftmaster is a black remote control with chrome bezel all around and an orange LED, 4 buttons, and a frequency of 433 MHz. The remote control is suitable for the following models: TX2EV, TX4EV, TX2EVS, TX4EVS, TX2REV, TX4REV, TX4UNI, TX4RUNI,...
    €34.99
    €34.99
    Unit price
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  • DEA Compatibel - GTI2-868 - Afstandsbediening
    Vendor: DEA Compatibel
    GTI2-868
    No reviews
    The GTI2-868 for DEA is a 2-channel remote control with white color and blue keys and a frequency of 868 MHz and support for 3 codings: HCS Rolling-Code, Dip-Switch, DART The remote control can be programmed directly to the receiver. Compatible with the following...
    €29.99
    €29.99
    Unit price
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  • Sale
    DEA Compatibel - GTI2 - Afstandsbediening
    Vendor: DEA Compatibel
    GTI2
    No reviews
    The GTI2 for DEA is a 2-channel remote control with white color and black keys and a frequency of 433 MHz and support for 3 codings: HCS Rolling-Code, Dip-Switch, DART The remote control can be programmd directly to the receiver. Compatible with the following...
    €29.99
    €32.99
    €29.99
    Unit price
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  • Novoferm Compatibel - VS-NOVO2 Design - Compatibele Afstandsbediening
    Vendor: Novoferm Compatibel
    VS-NOVO2 Design
    No reviews
    The VS-NOVO2 Design for L-Door, Tormatic, VSA, and Novoferm is an alternative remote control for the Novoferm Novotron 522 Design with a white casing and silver buttons. It can be easily attached to your keys using the included strap. The remote operates at a...
    €34.99
    €34.99
    Unit price
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  • Sale
    Ditec - AXK4P 868 MHz - Codeklavieren
    Vendor: Ditec
    AXK4
    No reviews
    The AXK4P is a wireless, illuminated 4-channel code keypad for Entrematic and Ditec, with a black casing, 12 keys, and a frequency of 868.35 MHz. It supports fixed code, rolling code, AES-128bit Encrypted, and PROTECTED Mode.The keypad offers two power options: a 9 V...
    €129.99
    €149.99
    €129.99
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  • Sommer - Sommer Antenne 868MHz met 10m kabel - Toebehoren
    Vendor: Sommer
    SOMcom2 868 MHz with 2 channels
    No reviews
    This antenna with a 10m cable for Sommer allows you to extend the range of your remote control/receiver, enabling you to open and close your gate from a greater distance. The antenna features a 50 Ohm coaxial cable with a length of 10 meters...
    €69.99
    €69.99
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  • Sommer - SOMcom2.1 868 MHz met 2 kanalen - Ontvangers
    Vendor: Sommer
    SOMcom2 868 MHz with 2 channels
    No reviews
    The Sommer SOMcom2.1 is a bidirectional receiver with a frequency of 868MHz (SOMloq2) featuring 2 channels and 40 memory slots. The memory is expandable up to 450 via the optional Memo memory module. The receiver is compatible with SOMlink and can operate in both...
    €129.99
    €129.99
    Unit price
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  • Zenderservice - KP-1000L BLACK Bedraad Codeklavier - Codeklavieren
    Vendor: Zenderservice
    KP-1000L BLACK Wired Keypad
    1 review
    The KP-1000L BLACK is a stylishly designed 2-channel vandal-resistant wired keypad with blue backlit keys, 12 buttons, and an IP66 protection rating.The keypad supports RFID tags and is available in a black version.Thanks to the anti-theft alarm, the keypad cannot be removed from the...
    €94.99
    €94.99
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  • L-door compatibel - VS-D302-868 voor L-Door - Compatibele Afstandsbediening
    Vendor: Marantec Compatibel
    VS-D302-433
    9 reviews
    The VS-D302-433 for Marantec is a light gray, alternative Multi-Bit remote control with 2 buttons and a frequency of 433.92 MHz. This comes with a wall bracket for mounting on a wall or partition. For programming you need an original grey Marantec 433.92 MHz...
    €29.99
    €29.99
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  • V2 Compatibel - VS-Phox4-433 - Compatibele Afstandsbediening
    Vendor: V2 Compatibel
    VS-Phox4-433
    6 reviews
    The VS-Phox4-433 is a compact alternative remote control for V2 with 4 buttons and a frequency of 433 MHz. The remote control is compatible with the following V2 models: Phoenix2-433, Phoenix4-433, Phox2-433, Phox4-433, TXC, TRC, TSC4, HANDY Attention! To program this alternative you will...
    €28.99
    €28.99
    Unit price
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  • V2 Compatibel - VS-Phox2-433 - Compatibele Afstandsbediening
    Vendor: V2 Compatibel
    VS-Phox2-433
    3 reviews
    The VS-Phox2-433 is a compact alternative remote control for V2 with 2 buttons and a frequency of 433 MHz. The remote control is compatible with the following V2 models: Phoenix2-433, Phoenix4-433, Phox2-433, Phox4-433, TXC, TRC, TSC4, HANDY Attention! To program this alternative you will...
    €28.99
    €28.99
    Unit price
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  • Came - TOP 432M - Afstandsbediening
    Vendor: Came
    TOP 432M
    No reviews
    The Came TOP 432M is a 2-channel remote control with black housing and 2 pink buttons and a frequency of 433.92 Mhz. This model is no longer in production and was replaced by TOP-432EE . Or order the model with key cover: View the...
    €29.99
    €29.99
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  • Nice - FLO2RE - Afstandsbediening
    Vendor: Nice
    FLO2RE
    1 review
    The Nice Era FLO2RE is a slim remote control with a black housing, 2 black keys and a frequency of 433.92 MHz. Supplied with holder and strap for attaching to keys. The remote control is easily programmable via your current Nice remote control, or...
    €26.99
    €0.00
    €26.99
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  • Sale
    Came - TOPD4REN - Afstandsbediening
    Vendor: Came
    TOPD4REN
    1 review
    The Came TOPD4REN remote control with black housing and 4 buttons. This transmitter has a rolling code with dual frequency 433.92 and 868.35 MHz. This model is suitable/interchangeable with the following models: TOPD2RGS, TOPD2RBS, TOPD2RKS, TOPD2RYS, TOPD2RES, TOPD2RPS TOPD4RGS, TOPD4RBS, TOPD4RKS, TOPD4RYS, TOPD4RES, TOPD4RPS...
    €39.99
    €54.99
    €39.99
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  • Sale
    Toro Compatibel - Afstandsbediening voor Toro - Afstandsbediening
    Vendor: Toro Compatibel
    Remote control for Toro
    2 reviews
    4-channel remote control suitable for Toro motors from Matrix Doors . The remote control has a red LED, dark gray color with silver metal edge, 4 gray buttons and a frequency of 433.92 MHz. Suitable for Toro engines T1000, T1200 and T1500 and external...
    €46.99
    €49.99
    €46.99
    Unit price
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  • Marantec - Wanddrukknop Command 133 868 MHz - Codeklavieren
    Vendor: Marantec
    Wall push button Command 133 868 MHz
    4 reviews
    The Marantec Command 133 868 MHz is a modern, wireless 2-channel push button with a frequency of 868 MHz, for Marantec Multi-Bit drives. The wall transmitter is easy to mount on a wall or wall, supplied with mounting material. Suitable for the following remote...
    €67.99
    €67.99
    Unit price
    / per 
  • Sale
    Sice - Why EVO NOA - Afstandsbediening
    Vendor: Sice
    Why EVO NOA
    7 reviews
    The Why EVO NOA is a self-learning, universal remote control with a matte finish, on which each of the 4 keys can be programmed for different brands with fixed or rolling code on different frequencies, both AM and FM. Unique to this model is...
    €29.99
    €39.99
    €29.99
    Unit price
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  • Sale
    BFT - Mitto COOL C4 - Afstandsbediening
    Vendor: BFT
    Mitto COOL C4
    1 review
    The BFT Mitto COOL C4 is a dark blue remote control with 4 buttons and a frequency of 433.92 MHz rolling code. The remote control is also suitable for Profel installations with a BFT motor. Looking for a code keyboard for BFT? Check out...
    €25.99
    €29.99
    €25.99
    Unit price
    / per 
  • Sale
    BFT - Mitto COOL C2 - Afstandsbediening
    Vendor: BFT
    Mitto COOL C2
    6 reviews
    The BFT Mitto COOL C2 is a dark blue remote control with 2 buttons and a frequency of 433.92 MHz rolling code. The remote control is also suitable for Profel installations with a BFT motor. Looking for a code keyboard for BFT? Check out...
    €26.99
    €29.99
    €26.99
    Unit price
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  • Sale
    Genius compatibel - VS-KILO-868-MINI - Compatibele Afstandsbediening
    Vendor: Faac Compatibel
    VS-SLH-868-MINI
    15 reviews
    The VS-SLH-868-MINI is a compact 2-channel remote control for Faac and MAC to replace the XT2 868 SLH, DL 868 SLH, TML 868 SLH and T 868 SLH. Due to its light weight, mini shape and the included strap and key ring, the VS-SLH-868-MINI...
    €29.99
    €32.99
    €29.99
    Unit price
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  • Sale
    Ferport - C409 controller - Ontvangers
    Vendor: Ferport
    C409 controller
    No reviews
    The C409 from Ferport is a 2-channel receiver, suitable for Ferport products. The receiver has a memory for 60 user codes and is suitable for Ferport keypads, readers and electronic keys. This receiver is compatible with: the electronic keys of the FERPORT DDK type...
    €117.99
    €119.99
    €117.99
    Unit price
    / per 
  • Sale
    Hörmann Compatibel - VS-RSC2-433-ECO - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-RSC2-433-ECO
    2 reviews
    The VS-RSC2-433-ECO is an alternative remote control for Hörmann Ecostar. The remote control has a dark gray housing, 2 dark gray buttons and a frequency of 433.92 MHz. This remote control is suitable for the following Ecostar drives: Liftronic 500 / Liftronic 700 /...
    €28.99
    €29.99
    €28.99
    Unit price
    / per 
  • Hörmann - EcoStar RSE2-433 - Afstandsbediening
    Vendor: Hörmann
    EcoStar RSE2-433
    No reviews
    This is an old model, order instead: VS-RSC2-433-ECO Hörmann Ecostar RSE2 hand transmitter with light grey housing, 2 grey buttons and a frequency of 433.92 MHz. Suitable for the following Ecostar drives: Liftronic 500 / Liftronic 700 / Liftronic 800 / Portronic D2500 /...
    €29.99
    €29.99
    Unit price
    / per 
  • Sale
    Teleco Compatibel - VS-TXP-A04 - Compatibele Afstandsbediening
    Vendor: Teleco Compatibel
    VS-TXP-A04
    3 reviews
    The VS-TXP-A04 is a small dark gray remote control for Teleco with 4 buttons and a frequency of 433.92 MHz. The remote control is an alternative remote control for Teleco TXP433A04 and is supplied with a wall bracket for mounting on the wall. Compatible...
    €28.99
    €29.99
    €28.99
    Unit price
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  • Sale
    Teleco Compatibel - VS-TXP-A02 - Compatibele Afstandsbediening
    Vendor: Teleco Compatibel
    VS-TXP-A02
    4 reviews
    The VS-TXP-A02 is a small dark gray remote control for Teleco with 2 buttons and a frequency of 433.92 MHz. The remote control is an alternative remote control for Teleco TXP433A02 and is supplied with a wall bracket for mounting on the wall. Compatible...
    €28.99
    €29.99
    €28.99
    Unit price
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  • Sale
    Teleco Compatibel - VS-TXP-A01 - Compatibele Afstandsbediening
    Vendor: Teleco Compatibel
    VS-TXP-A01
    8 reviews
    The VS-TXP-A01 is a small dark gray remote control for Teleco with 1 button and a frequency of 433.92 MHz. The remote control is an alternative remote control for Teleco TXP433A01 and is supplied with a wall bracket for mounting on the wall. Compatible...
    €28.99
    €29.99
    €28.99
    Unit price
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  • Sale
    Seip Compatibel - VS-SKR433-3 - Compatibele Afstandsbediening
    Vendor: Seip Compatibel
    VS-SKR433-3
    8 reviews
    The VS-SKR433-3 for Seip is an alternative remote control with a black housing, 4 gray buttons and a frequency of 433.92 MHz that comes with a key ring and a simple manual. The remote control is directly programmable to your Seip motor or receiver,...
    €35.99
    €37.99
    €35.99
    Unit price
    / per 
  • Faac Compatibel - VS-XT4-868-SLH LR - Compatibele Afstandsbediening
    Vendor: Faac Compatibel
    VS-XT4-868-SLH (black)
    2 reviews
    The VS-XT4-868-SLH (black) for Faac is an alternative remote control with black housing, 4 keys and a frequency of 868.92 MHz. The remote control is compatible with all Faac and MAC 868 MHz SLH transmitters including the XT2 868 SLH, DL 868 SLH, TML...
    €23.99
    €23.99
    Unit price
    / per 
  • Faac Compatibel - VS-XT2-868-SLH LR - Compatibele Afstandsbediening
    Vendor: Faac Compatibel
    VS-XT2-868-SLH (white)
    8 reviews
    The VS-XT2-868-SLH (white) for Faac is an alternative remote control with white housing, 2 buttons and a frequency of 868.92 MHz. The remote control is compatible with all Faac and MAC 868 MHz SLH transmitters including the XT2 868 SLH, DL 868 SLH, TML...
    €22.99
    €22.99
    €22.99
    Unit price
    / per 
  • Sale
    Came - AT04D ATOMO - Afstandsbediening
    Vendor: Came
    AT04D ATOMO
    No reviews
    Came AT04D ATOMO remote control with a blue housing with box pattern, 4 blue buttons and a frequency of 433.92 MHz and 868.35 MHz. This transmitter replaces the Came AT04 with black housing and is compatible with the receivers AF43SR (433.92 MHz), AF86SR (868.35...
    €55.99
    €57.99
    €55.99
    Unit price
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  • Sale
    Zenderservice - KP-MULTI Draadloos Codeklavier - Codeklavieren
    Vendor: Zenderservice
    KP-MULTI Wireless Keypad
    10 reviews
    The KP-MULTI wireless keypad is a modern keypad in dark gray, suitable for various brands and frequencies including Marantec, Nice, Faac, Hormann, Cardin and Came. Please read the compatibility list to confirm if your model is compatible. The keypad has an IP44 protection degree...
    €58.99
    €74.99
    €58.99
    Unit price
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  • Sale
    Teleco Compatibel - VS-002-TXP - Compatibele Afstandsbediening
    Vendor: Teleco Compatibel
    VS-002-TXP
    5 reviews
    The VS-002-TXP for Teleco is a small 4-channel remote control with key cover and a frequency of 433 MHz. Due to its compact shape and included key ring, the remote control is very convenient to attach to your keys. The remote control is suitable...
    €24.99
    €29.99
    €24.99
    Unit price
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  • JCM - NEO20 - Afstandsbediening
    Vendor: JCM
    NEO20
    No reviews
    The JCM NEO20 is a 2-channel remote control with a gray housing on 433 MHz. Instead, order the alternative: VS-005-MULTI . The alternative is also compatible with models JCM TWIN, GO, PORTIS, NORTON, GO MINI. Specifications Type JCM NEO20-A Frequency 433 MHz Number of...
    €34.99
    €34.99
    Unit price
    / per 
  • Zenderservice - RFID tags voor KP-1000R codeklavier (3 stuks) - Codeklavieren
    Vendor: Zenderservice
    RFID tags for KP-1000R keypad (3 pieces)
    1 review
    Set of 3 RFID tags EM125 KHz for use with the KP-1000R keypad. Supplied per 3 pieces, available in 3 colours, to be chosen when ordering. Specifications Type RFID tag To colour red, yellow or blue Frequency 125 kilohertz Suitable for KP-1000R Keypad
    €8.99
    €8.99
    Unit price
    / per 
  • Sale
    Genius - KILO TX2 JLC 868 MHz - Afstandsbediening
    Vendor: Genius
    KILO TX2 JLC 868 MHz
    No reviews
    The Kilo TX2 JLC for Genius is a 2-button remote control with a frequency of 868 MHz and SLH technology. The handheld transmitter has a white housing with blue LED and has a range of approximately 100 meters in open field. This model is...
    €24.99
    €32.99
    €24.99
    Unit price
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  • Sale
    Marantec - Comfort 360 motor - Motoren
    Vendor: Marantec
    Comfort 360 motor
    1 review
    Marantec Comfort 360 motor head, including Multi-bit transmitter (rail not included, optionally available). The Marantec Comfort 360 is a premium model, particularly powerful with a pulling and pushing force of 650 N. The drive is suitable for slightly larger doors/gates, while still remaining energy-efficient...
    €285.99
    €292.99
    €285.99
    Unit price
    / per 
  • Sale
    Teleco Compatibel - VS-TXP-433-MINI - Compatibele Afstandsbediening
    Vendor: Teleco Compatibel
    VS-TXP-433-MINI
    13 reviews
    The VS-TXP-433-MINI is a mini 2-channel remote control with key cover and a frequency of 433 MHz. Due to its compact shape and included strap, the remote control is very convenient to attach to your keys. The remote control is suitable for all Teleco...
    €37.99
    €39.99
    €37.99
    Unit price
    / per 
  • Roger - SYNUS/2 - Afstandsbediening
    Vendor: Roger
    SYNUS/2
    5 reviews
    The Roger Synus/2 is a 2-channel remote control with a modern black/white housing. This is the successor of the Roger E80. The remote control has a frequency of 433.92 MHz and is suitable for both fixed code and rolling code, making it fully compatible...
    €38.99
    €38.99
    Unit price
    / per 
  • Sale
    Chamberlain - Liftmaster - 94335E Afstandsbediening voor Liftmaster / Chamberlain 1A5639-7 - Afstandsbediening
    Vendor: Chamberlain - Liftmaster
    94335E Remote Control for Liftmaster / Chamberlain 1A5639-7
    3 reviews
    The 94335E Remote Control 1A5639-7 is a compact handheld transmitter for Chamberlain and Liftmaster motors with Rolling Code. The remote control has a black color with 3 gray buttons and a frequency of 433.92 MHz and is suitable for Chamberlain and Liftmaster 433.92 MHz...
    €22.99
    €24.99
    €22.99
    Unit price
    / per 
  • Sale
    Ditec - ZENP2 - Afstandsbediening
    Vendor: Ditec
    ZENP2
    No reviews
    The Ditec ZENP2 is a remote control with a white housing and 2 black buttons. The remote control has a frequency of 868 MHz and AES128 encryption. Attention! This model is not to be confused with the ZEN or ZEN C models, which have...
    €48.99
    €52.99
    €48.99
    Unit price
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  • Cardin Compatibel - VS-S449-4 - Compatibele Afstandsbediening
    Vendor: Cardin Compatibel
    VS-S449-4
    1 review
    The VS-S449-4 is a 4-channel alternative remote control for Cardin with a gray color and a frequency of 433.92 MHz. The handheld transmitter is suitable for Cardin receivers with a frequency of 433.92 MHz and can be taught directly to the receiver. This remote...
    €24.99
    €24.99
    Unit price
    / per 
  • Sale
    Sommer - LED Lamp 32.5V 2.3W (2 stuks) - Toebehoren
    Vendor: Sommer
    LED Lamp 32.5V 2.3W (2 pieces)
    27 reviews
    2 x LED lamp for garage door/garage gate with motors/linear drives Sprint, Marathon, Duo Vision and Aperto produced from 06/2001. Also suitable for Sommer motors installed by L-Door. Because these lamps use LED technology, they have very low consumption (2.3 watts), heat up less...
    €25.99
    €27.99
    €25.99
    Unit price
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  • Cardin Compatibel - VS-S449-2 - Compatibele Afstandsbediening
    Vendor: Cardin Compatibel
    VS-S449-2
    1 review
    Temporarily sold out, order the 4-key model instead: View here . The VS-S449-2 is a 2-channel alternative remote control for Cardin with a gray color and a frequency of 433.92 MHz. The handheld transmitter is suitable for Cardin receivers with a frequency of 433.92...
    €24.99
    €24.99
    Unit price
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  • Sale
    Zenderservice - Glaszekeringhouder + glaszekering - Toebehoren
    Vendor: Zenderservice
    Glass fuse holder + glass fuse
    No reviews
    This glass fuse holder can be used to protect electrical circuits from excessive current. Easy to connect when installing an extra receiver as extra security. Supplied with a 100mA glass fuse. The holder is suitable for glass fuses of 5x20mm max. 5 ampere, has...
    €6.99
    €8.99
    €6.99
    Unit price
    / per 
  • Chamberlain - TX4REV-F - Afstandsbediening
    Vendor: Chamberlain
    TX4REV-F
    No reviews
    We have an alternative for this model: VS-005-MULTI . The Chamberlain Liftmaster TX4REV-F is a remote control with blue LED, 4 black buttons and a frequency of 868 MHz. The remote control is compatible with the EVOLUTION engines and replaces the models: TX2EV, TX2EVS,...
    €34.99
    €34.99
    Unit price
    / per 
  • Tormatic Novoferm - BLACK Design 433 MHz W-433 B-433 - Afstandsbediening
    Vendor: Tormatic Novoferm
    BLACK Design 868 MHz W-868
    6 reviews
    The Tormatic Novoferm BLACK Design 868 MHz is a black handheld transmitter with 3 channels and a frequency of 868 MHz. The remote control has 3 black buttons and a silver-colored border and is the successor to the MAX-802. The remote control is suitable...
    €69.99
    €69.99
    Unit price
    / per 
  • Sale
    CDVI - GALEO 4.0 BLACK met Bluetooth + BOXCODE controller - Codeklavieren
    Vendor: CDVI
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0032 475 38 94 18

info@zenderservice.be

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Terms & Conditions

Company Information

Zenderservice
Dendermondebaan 66
9240 Zele
Company number: BE 0458.015.192
info@zenderservice.be

Article 1: General Provisions

The electronic web store of Zenderservice, a BV with its registered office in Zele (Belgium), Dendermondebaan 66, Company number: BE 0458.015.192 (hereinafter referred to as Zenderservice), offers its customers the opportunity to purchase products online. These General Terms and Conditions ("Conditions") apply to all items from the Zenderservice assortment and to every purchase made by the customer from Zenderservice.

The customer accepts that these conditions are the only applicable ones, excluding their own general or specific (purchase) conditions, even if those stipulate that they are exclusively applicable.

Article 2: Price

All prices mentioned are always inclusive of VAT and any other taxes to be borne by the customer. If transportation, reservation, or administrative costs are charged, this will be stated separately. The price indication refers exclusively to the items as described in words. The accompanying photo is decorative and may contain elements or items not included in the price.

Article 3: Offer

Each offer is only open to customers residing in the European Union. The articles are intended solely for normal use.

Despite the fact that the website is compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. If you have specific questions, for example about sizes, colours, availability, delivery time, or delivery method, we ask you to contact us in advance (see Article 11).

Zenderservice is only obliged to an effort commitment regarding the accuracy, timeliness, or completeness of the provided information. Zenderservice is in no way liable for material errors, typographical, or printing errors.

The offer is valid as long as stocks last and can be modified or withdrawn by Zenderservice at any time.

Zenderservice is entitled to refuse orders without stating reasons, adjust delivery times, split deliveries, or impose other conditions on delivery.

Article 4: Online Purchases

The customer can purchase items from the Zenderservice assortment online.

The purchase is completed when the customer receives a confirmation email from Zenderservice. The items are delivered to the customer's home at the provided delivery address or the specified pick-up point.

The customer has the following payment options:

  • Credit card
  • Bancontact/Mister Cash
  • iDEAL
  • Bank transfer

Article 5: Retention of Title

The delivered items remain the exclusive property of Zenderservice until full payment is received from the customer. However, the risk of loss or damage is transferred to the customer upon delivery. The customer agrees to inform third parties about Zenderservice's retention of title, if necessary, for example to anyone who attempts to seize the unpaid items.

Article 6: Complaints

Any visible damage and/or qualitative defect in an item or any other defect in the delivery must be reported immediately, under penalty of forfeiting any rights.

Article 7: Warranty

a. Legal warranty (for consumers only)

Under the law of 21 September 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. Each item is subject to the legal warranty from the date of purchase by (or delivery to) the first owner. Any commercial warranty does not affect these rights.

b. General

To invoke the warranty, the customer must be able to provide proof of purchase.

For items purchased online and delivered to the customer's home, the customer must first contact Zenderservice before returning the item at their own expense.

Any defect must be reported within 14 days of its discovery. After this period, the right to repair or replacement lapses.

The (commercial and/or legal) warranty does not apply to defects arising from accidents, water infiltration, neglect, falls, incorrect installation, abnormal or improper use, use of the item contrary to the purpose for which it was designed, failure to follow instructions or manuals, modifications or changes to the item, rough handling, poor maintenance, or abnormal or improper use.

It also does not apply to items with a shorter lifespan or wear items. Defects that occur after 6 months from the date of purchase, or delivery if applicable, are presumed not to be hidden defects, unless proven otherwise by the customer.

Problems with products caused by water infiltration or a dead or defective battery are not covered by the warranty.

The warranty is non-transferable.

Article 8: Right of Withdrawal

The provisions of this article apply only to customers who, in their capacity as consumers, purchase items online:

  • The consumer has the right to notify Zenderservice that they wish to cancel the purchase, without paying a penalty and without giving any reason, within 14 days from the day following the delivery of the product (not applicable for professional purchases with a VAT number).
  • Customers who wish to exercise their right of withdrawal must contact Zenderservice customer service within 14 days of delivery and return the goods at their own expense within 20 days from the delivery of the goods to Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.
  • Goods with a sales price of €100 or more must be returned to us by registered mail or courier.
  • Only items in their original, undamaged packaging, together with all accessories, instructions, and invoice or proof of purchase, can be returned.

The following items will not be accepted for return under any circumstances:

  • Used, soiled, damaged, or incomplete items
  • Items whose packaging (or part of it) has been damaged
  • Items that by their nature cannot be returned*
  • Items specially ordered for the customer
  • Business purchases

* Example: Items that require an activation code that cannot be reset or reinstalled, such as certain smart items or code keyboards with a specific reset or master code.

Article 9: Privacy

Zenderservice commits to using your data exclusively for fulfilling the agreement concluded with you by your order and to send you information from Zenderservice without obligation. We treat your data as confidential information and will never disclose, rent, or sell it to third parties. You can access, correct, modify, or delete your data stored in Zenderservice's customer list at any time, and you can refuse to allow Zenderservice to use your data to send you information. Simply request this in writing at the following address: Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.

The customer is responsible for keeping their login details and password confidential. Your password is stored encrypted, so Zenderservice has no access to it. Zenderservice strictly complies with the Belgian law of 8 December 1992 concerning the protection of privacy in the processing of personal data. You have access via your user profile to all available data about you on Zenderservice for consultation, modification, or deletion.

Zenderservice's website uses cookies. Cookies are a standard internet technology that allows certain information to be stored and accessed on the user's system. Cookies cannot be used to identify individuals; a cookie can only identify a machine. Every internet user can set their computer to not accept cookies. If your computer does not accept cookies, you may encounter problems during the ordering process. If this is the case, please contact us so we can manually enter your order. Zenderservice keeps online (anonymous) visitor statistics to see which pages of the website are visited the most. If you have any questions about these privacy terms, you can contact us at info@zenderservice.be

### Continuation of the English translation:

Article 10: Impairment of Validity – Non-Waiver

If any provision of these terms is declared invalid, illegal, or null, this will in no way affect the validity, legality, and enforceability of the other provisions. The failure of Zenderservice at any time to enforce any of the rights listed in these conditions, or to exercise any right thereof, shall never be regarded as a waiver of such provision and shall never affect the validity of these rights.

Article 11: Zenderservice Customer Service

Zenderservice is available every day via phone at 0032 475/38.94.18, via email at info@zenderservice.be, or by post at the following address: Dendermondebaan 66, 9240 Zele, Belgium.

Article 12: Changes to Terms and Conditions

These terms and conditions are supplemented by other conditions explicitly referred to and the general sales conditions of Zenderservice. In the event of any conflict, the present terms and conditions shall prevail. Zenderservice reserves the right to modify these terms and conditions at any time without prior notice. Any purchase made after such changes implies acceptance by the customer of the new terms and conditions.

Article 13: Proof

The customer accepts that electronic communications and backups can serve as proof.

Article 14: Delivery Times and Issues with Delivery

We dispatch orders from Monday to Friday, every afternoon. The indicated delivery times are indicative, but a shipment via DPD typically takes 1 to 2 working days for Belgium and the Netherlands. In exceptional cases, a shipment may take longer. If a package is in transit for more than 7 working days, we will initiate an investigation.

You must inform us within 30 days if you have not received a shipment. If we do not hear from you within this period, we will consider the shipment delivered.

Article 15: Applicable Law – Competent Court

Belgian law applies, with the exception of the provisions of international private law regarding applicable law and the Rome-I Regulation on the law applicable to international contracts concerning movable goods. In the event of disputes, only the courts in Dendermonde have jurisdiction.

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