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Home New products
  • Nassau - RT52M5004A01 - Afstandsbediening
    Vendor: Nassau
    RT52M5004A01
    No reviews
    For this model we offer an alternative: VS-005-MULTI . The Nassau RT52M5004A01 is a dark gray remote control with red keys and a frequency of 868.3 MHz, suitable for Nassau Industrial gates. You cannot order this model from us, instead we offer an alternative....
    €29.99
    €29.99
    Unit price
    / per 
  • L-door compatibel - E-remote met 3 kanalen voor L-Door - Afstandsbediening
    Vendor: Tormatic
    W-433
    No reviews
    Instead, order the Novoferm version: Novotron 522 or Novotron 522 Design . The W-433 is a black remote control with 3 dark gray buttons and a frequency of 433.92 MHz equipped with a secure Keeloq and AES 128-bit encryption. The remote control is suitable...
    €34.99
    €34.99
    Unit price
    / per 
  • L-door compatibel - Codeschakelaar voor L-Door Efficiency en Intensity Premium - Codeklavieren
    Vendor: L-door compatibel
    Code switch for L-Door Efficiency and Intensity Premium
    2 reviews
    Wireless keypad Signal 218 with stainless steel front panel and black housing, suitable for L-Door motors Efficiency and Intensity. The code panel has 2 channels for operating two gates or one gate and switching on the motor lighting. Specifications Brand Novoferm Tormatic Type Signal...
    €164.99
    €159.99
    €164.99
    Unit price
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  • Sale
    Teleco - TVTXP868A01 - Afstandsbediening
    Vendor: Teleco
    TVTXP868A01
    No reviews
    The Teleco TXP-868-A01 is a 1-channel remote control with a light gray front and back, a dark gray rubber button, and a frequency of 868.30 MHz. The remote control comes with a wall bracket and self-adhesive Velcro for easy mounting. Attention: Check the frequency!...
    €36.99
    €41.99
    €36.99
    Unit price
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  • Marantec - Digital 993 Bi-Linked ombouwset incl. codeklavier - Ontvangers
    Vendor: Marantec
    Digital 993 Bi-Linked conversion kit incl. code keypad
    2 reviews
    The Marantec Digital 993 868 MHz conversion kit is an intermediate plug housing that allows your current garage door operator to work with the white bi-linked remote controls from Marantec. With this set we supply the Digital 526 bi-linked code keyboard with sliding cover....
    €179.99
    €179.99
    Unit price
    / per 
  • Marantec - Digital 993 868 MHz Bi-Linked ombouwset - Ontvangers
    Vendor: Marantec
    Digital 993 868 MHz Bi-Linked conversion kit
    No reviews
    The Marantec Digital 993 868 MHz conversion kit is an intermediate plug housing that allows your current garage door operator to work with the white bi-linked remote controls from Marantec. This conversion kit from Marantec is compatible with virtually any motor and must be...
    €99.99
    €99.99
    Unit price
    / per 
  • Hörmann - HS5-868 BS - Afstandsbediening
    Vendor: Hörmann
    HS5-868 BS
    No reviews
    The Hörmann HS5 -868 BS is a black BiSecur remote control with 5 buttons and a frequency of 868.3 MHz. The HS Bi-Secur models are the older, larger versions of the HSE BiSecur and were replaced by the HSE4-868-BS . We offer several alternatives...
    €63.99
    €63.99
    Unit price
    / per 
  • Sale
    Hörmann Compatibel - VS-027-868-BS - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-027-868-BS
    78 reviews
    The VS-027-868-BS is a strong 4-channel remote control with a frequency of 868.3 MHz, suitable for all Hörmann BiSecur receivers, motors, and remote controls with BiSecur coding (recognizable by the blue LED). The remote control has a modern appearance, a sturdy metal edge, and...
    €37.99
    €49.99
    €37.99
    Unit price
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  • Sale
    Came - 806SL-0170 Draadloos codeklavier - Codeklavieren
    Vendor: Came
    806SL-0170 Wireless Keypad
    6 reviews
    The Came 806SL-0170 is a wireless code keypad in gray with a frequency of 433.92 MHz and space for 25 different codes. This code panel has a blue backlight, a protection degree of IP54 and is suitable for Came controls and remote controls on...
    €109.99
    €129.98
    €109.99
    Unit price
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  • Sale
    V2 - V2 KIBO Draadloos Codeklavier - Codeklavieren
    Vendor: V2
    V2 KIBO Wireless Keypad
    6 reviews
    The V2 KIBO is a compact, robust wireless keypad with illuminated keys, suitable for all V2 receivers on 433 and 868 MHz (such as Wally, RXP4, MR2, CITY). The keypad has a sleek aluminum finish, key illumination and an anti-vandal holder for maximum protection...
    €149.99
    €179.99
    €149.99
    Unit price
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  • Sale
    Nice - Era ON4E - Afstandsbediening
    Vendor: Nice
    Era ON4E
    2 reviews
    The Nice Era ON4E is a slim remote control with a black housing, 4 black keys and a frequency of 433.92 MHz. The remote control is easily programmable via your current Nice remote control, or can be programmed directly to a suitable receiver. The...
    €35.99
    €37.99
    €35.99
    Unit price
    / per 
  • Sale
    Hörmann - FCT 10-1 BS - Codeklavieren
    Vendor: Hörmann
    FCT 10-1 BS
    2 reviews
    The Hörmann FCT10-1 BS wireless keypad has a light grey plastic housing with 12 illuminated keys, a cover flap and an IP44 protection class. The code panel works on both Hormann 868 MHz fixed code and 868 MHz BiSecur coding. The FCT10-1 BS keypad...
    €169.99
    €179.99
    €169.99
    Unit price
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  • Marantec - Rail SZ-13 SL - Rails
    Vendor: Marantec
    Rail SZ-13 SL
    No reviews
    Attention: This SZ-13 SL rail can only be picked up! The Marantec SZ-13 SL Timing Belt Rail is suitable for Marantec engines Comfort 220, 257.2, 260, 260 battery, 270, 280, 360, 370 and 380. This is a micro-profiled drive rail with 0.8 mm profile...
    €199.99
    €199.99
    Unit price
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  • Marantec - Rail SZ-12 SL - Rails
    Vendor: Marantec
    Rail SZ-12 SL
    No reviews
    Attention: This SZ-12 SL rail can only be picked up! The Marantec SZ-12 SL Timing Belt Rail is suitable for Marantec engines Comfort 220, 257.2, 260, 260 battery, 270, 280, 360, 370 and 380. This is a micro-profiled drive rail with 0.8 mm profile...
    €169.99
    €169.99
    Unit price
    / per 
  • Marantec - Rail SZ-11 SL - Rails
    Vendor: Marantec
    Rail SZ-11 SL
    No reviews
    Attention: This SZ-11 SL rail can only be picked up! The Marantec SZ-11 SL Timing belt rail is suitable for Marantec engines Comfort 220, 257.2, 260, 260 battery, 270, 280, 360, 370 and 380. This is a micro-profiled drive rail with 0.8 mm profile...
    €129.99
    €129.99
    Unit price
    / per 
  • Sice - WHY RX4 MULTI - Ontvangers
    Vendor: Sice
    WHY RX4 MULTI
    1 review
    The WHY RX4 MULTI is a universal 4-channel receiver from Sice . This receiver is ideal for troubleshooting existing or older installations without having to replace your existing transmitters. Compatible with all remote controls listed in the compatibility list and can combine remote controls...
    €79.99
    €79.99
    Unit price
    / per 
  • E-King - 433-4C II - Afstandsbediening
    Vendor: E-King
    433-4C II
    No reviews
    For this model we offer an alternative: VS-005-MULTI . The E-King 868-4C is a dark gray remote control with four light gray keys and a frequency of 868.3 MHz. The remote control can easily be copied to the VS-005-MULTI. NB! To program the alternative...
    €35.99
    €35.99
    Unit price
    / per 
  • E-King - TX868-3C - Afstandsbediening
    Vendor: E-King
    TX868-3C
    No reviews
    For this model we offer an alternative: VS-005-MULTI . The E-King TX868-3C is a dark gray handheld transmitter with 3 green buttons and a frequency of 868.3 MHz. The remote control can easily be copied to the VS-005-MULTI. NB! To program the alternative model...
    €35.99
    €35.99
    Unit price
    / per 
  • E-King - 868-4C - Afstandsbediening
    Vendor: E-King
    868-4C
    No reviews
    For this model we offer an alternative: VS-005-MULTI . The E-King 868-4C is a dark gray remote control with 4 light gray keys and a frequency of 868.3 MHz. The remote control can easily be copied to the VS-005-MULTI. NB! To program the alternative...
    €35.99
    €35.99
    Unit price
    / per 
  • Sale
    Univer - FR36A / FR36B Digital 433 - Afstandsbediening
    Vendor: Univer
    FR36A / FR36B Digital 433
    14 reviews
    The FR36A / FR36B Digital 433 is a black or gray remote control for Univer and Foresee with white keys, a rolling code and a frequency of 433 MHz. We offer the black version, identical to the gray version previously sold. Suitable for: F-350...
    €39.99
    €40.99
    €39.99
    Unit price
    / per 
  • Univer - FR30 Digital 433 -
    Vendor: Univer
    FR30 Digital 433
    No reviews
    Order the new model: Univer FR36A / FR36B Digital 433 The FR30 Digital 433 is a gray remote control for Univer and Foresee with dark gray keys, a rolling code and a frequency of 433 MHz. Suitable for: F-350 / F-330M / F-330G /...
    €29.99
    €29.99
    Unit price
    / per 
  • Sale
    Univer - Univer FR1 Digital 433 -
    Vendor: Univer
    Univer FR1 Digital 433
    8 reviews
    Order the new model: Univer FR36A / FR36B Digital 433 The FR1 Digital 433 is a dark gray remote control for Univer and Foresee with white keys, a rolling code and a frequency of 433 MHz. Suitable for: F-350 / F-330M / F-330G /...
    €36.99
    €38.99
    €36.99
    Unit price
    / per 
  • Zenderservice - Voeding voor Universele Ontvangers - Toebehoren
    Vendor: Zenderservice
    Power Supply for Universal Receivers
    3 reviews
    This plug-in power supply simplifies the connection of an external receiver to your existing garage door or gate motor. Use this power adapter to supply power to an external receiver via the mains. By using this external power supply you only need to connect...
    €12.99
    €12.99
    Unit price
    / per 
  • Sommer - Lamp 32,5V 34W BA 15s Sprint/Marathon/Aperto (2 stuks) - Toebehoren
    Vendor: Sommer
    Lamp 32.5V 34W BA 15s Sprint/Marathon/Aperto (2 pieces)
    38 reviews
    NEW! LED version, more light output with very low consumption! View here 2 x light bulb for garage door/garage gate with motors/linear drives Sprint, Marathon and Aperto produced from 06/2001. You will receive 2 pieces, so you always have a spare at hand! Also...
    €26.99
    €26.99
    Unit price
    / per 
  • Sommer - Lamp 32,5V 18W BA 15s Duo Vision (2 stuks) - Toebehoren
    Vendor: Sommer
    Lamp 32.5V 18W BA 15s Duo Vision (2 pieces)
    9 reviews
    NEW! LED version, more light output with very low consumption! View here . 2 x light bulb for garage door/garage door motors/linear drives Sommer Duo Vision produced from 06/2001. The lower consumption of this lamp ensures that the motor cover will not melt due...
    €24.99
    €24.99
    Unit price
    / per 
  • L-door compatibel - I-remote met 3 kanalen voor L-Door - Afstandsbediening
    Vendor: L-door compatibel
    I-remote with 3 channels for L-Door
    No reviews
    Instead, order the Novoferm version: View Novoferm Novotron 522 The E-remote is a 3-button remote control with a frequency of 433 MHz. The remote control features Keeloq and AES 128-bit encryption and is suitable for L-Door "Efficiency" and "Intensity" motors (E600, I600, E800, I800...
    €39.99
    €39.99
    Unit price
    / per 
  • Tousek - RS 868-4M - Afstandsbediening
    Vendor: Tousek
    RS 868-4M
    No reviews
    The Tousek RS 868-4M is a 4-channel remote control with 2 buttons, a black-silver housing and a frequency of 868.3 MHz. This transmitter was replaced by a new model: RS-868-TXR-4B . Specifications Type RS 868-4M Also known as RS 868 / Tousek M Frequency...
    €62.99
    €62.99
    Unit price
    / per 
  • Tousek - RS 868-2M - Afstandsbediening
    Vendor: Tousek
    RS 868-2M
    1 review
    The Tousek RS 868-2M is a 2-channel remote control with 2 buttons, a black-silver housing and a frequency of 868.3 MHz. This transmitter was replaced by a new model: RS-868-TXR-2B . Specifications Type RS 868-2M Also known as RS 868 / Tousek M Frequency...
    €57.99
    €57.99
    Unit price
    / per 
  • Vektor - Vektor 4K 433MHz - Afstandsbediening
    Vendor: Vektor
    Vektor 4K 433MHz
    3 reviews
    This Vektor 4-channel remote control has a black housing and 4 blue color keys with a frequency of 433 MHz. This remote control is suitable for Vektor controls and motors. Specifications Type Vektor Frequency 433 MHz Also known as ZRV004 / 4K kit TRIATHLON...
    €59.99
    €59.99
    Unit price
    / per 
  • Novoferm - Novotron 201MB (oud model) - Afstandsbediening
    Vendor: Novoferm
    Novotron 201MB (old model)
    No reviews
    The Novotron 201MB is an old Novoferm remote control with a dark gray housing and 1 green button. The transmitter is no longer in production and has been replaced by the Marantec D382-433 . If you still have a working remote control, order the:...
    €29.99
    €29.99
    Unit price
    / per 
  • Sale
    Chamberlain - TX4EVF - Afstandsbediening
    Vendor: Chamberlain
    TX4EVF
    19 reviews
    We have an alternative for this model: VS-005-MULTI . The Chamberlain Liftmaster TX4EVF is a black remote control with blue LED, 4 buttons, a sturdy key ring, and a frequency of 868 MHz. The remote control is compatible with the EVOLUTION engines and replaces...
    €48.99
    €52.99
    €48.99
    Unit price
    / per 
  • Sale
    Nice - FLO4 (blauw) met dip-switch - Afstandsbediening
    Vendor: Nice
    FLO4 (blue) with dip switch
    3 reviews
    The Nice FLO4 is a dark blue 1 -channel remote control with a frequency of 433.92 MHz and is adjustable via 10 dip switches. This dark blue version with dip switches is only compatible with other FLO transmitters and is not suitable for models...
    €29.99
    €34.99
    €29.99
    Unit price
    / per 
  • Came - TOPD4RBS - Afstandsbediening
    Vendor: Came
    TOPD4RBS
    2 reviews
    This model was replaced by the TOPD4REN: View here The Came TOPD4RBS remote control with blue housing, 4 gray buttons and a rolling code with dual frequency 433.92 and 868.35 MHz. This model is suitable/interchangeable with the following models: TOPD4RKS, TOPD4RES, TOPD4RPS, TOPD2R Attention!...
    €40.99
    €40.99
    Unit price
    / per 
  • Eastcell - Extra Batterij 23A 12V - Toebehoren
    Vendor: Eastcell
    Extra Battery 23A 12V
    No reviews
    This 23A 12V Alkaline battery is suitable for specific models of Hormann, BFT, Erone, Nice (FLO/FLORS), Dickert, Sommer 4050, Life, TAC, Almatic, Beninca. Specifications Brand Eastcell Type 23A 12V Alkaline Suitable for specific models of Hormann, BFT, Erone, Nice (FLO/FLORS), Dickert, Sommer 4050, Life,...
    €5.99
    €5.99
    Unit price
    / per 
  • Sale
    Sommer - SOMtouch+ draadloze drukknop - Afstandsbediening
    Vendor: Sommer
    SOMtouch+ wireless push button
    7 reviews
    The Sommer SOMtouch is a wireless push button, suitable for both older and newer Sommer 868 MHz controls. The wall transmitter has a dark gray housing with 3 light gray buttons and an LED indication. The push button is suitable for all Sommer motors...
    €67.99
    €72.99
    €67.99
    Unit price
    / per 
  • Varta - Extra Batterij 11A 6V - Toebehoren
    Vendor: Varta
    Extra Battery 11A 6V
    1 review
    This 11A 6V Alkaline battery is suitable for the Hormann HSE2-868 and HSE2-40 remote controls. Specifications Brand Varta Type 11A 6V Suitable for HSE2-868 and HSE2-40 Also known as A11 MN11 11A 6V
    €6.99
    €6.99
    Unit price
    / per 
  • Sale
    Tousek - RS-868-TXR-4B - Afstandsbediening
    Vendor: Tousek
    RS-868-TXR-4B
    3 reviews
    The Tousek RS-868-TXR-4B is a dark gray remote control with 4 buttons and a frequency of 868.3 MHz, supplied with a wall bracket. The remote control can be programmed directly on the receiver or via an existing working Tousek remote control. Specifications Type RS-868-TXR-4B...
    €52.99
    €53.99
    €52.99
    Unit price
    / per 
  • Sale
    Tousek - RS-868-TXR-2B - Afstandsbediening
    Vendor: Tousek
    RS-868-TXR-2B
    5 reviews
    The Tousek RS-868-TXR-2B is a dark gray remote control with 2 buttons and a frequency of 868.3 MHz, supplied with a wall bracket. The remote control can be programmed directly on the receiver or via an existing working Tousek remote control. Specifications Type RS-868-TXR-2B...
    €49.99
    €53.99
    €49.99
    Unit price
    / per 
  • Came - T432 - Afstandsbediening
    Vendor: Came
    T432
    No reviews
    The Came T432 is a 2-channel remote control with black housing and 2 pink buttons and a frequency of 433.92 Mhz. This model is no longer in production and was replaced by TOP-432EE . Or order the model with key cover: View the VS-002C...
    €29.99
    €29.99
    Unit price
    / per 
  • Marantec - Comfort 260 motor - Motoren
    Vendor: Marantec
    Comfort 260 motor
    3 reviews
    Marantec Comfort 260 motor head, including 1 x Digital 572 2-channel transmitter (rail not included, optionally available). The integrated power-saving technology and LED lighting make the drive particularly energy-efficient, and the control system protects the garage door. The sensitive obstacle detection immediately stops the...
    €229.99
    €229.99
    Unit price
    / per 
  • Teleradio - T20TX-02NKM (869 MHz) - Afstandsbediening
    Vendor: Teleradio
    T20TX-02NKM (869 MHz)
    No reviews
    This model is permanently out of production and no longer available. Instead, order the alternative: VS-005-MULTI . The Teleradio T20TX-02NKM is a dark gray remote control with yellow LED, 2 black keys and a frequency of 869.85 MHz. This remote will be completely discontinued...
    €39.99
    €39.99
    Unit price
    / per 
  • Tormatic Novoferm - Signal 111 Duocontrol Draadloze drukknop - Codeklavieren
    Vendor: Tormatic Novoferm
    Signal 111 Duocontrol Wireless push button
    6 reviews
    Wireless push button Novoferm Signal 111 with black housing and 2 buttons. The wall transmitter has 2 channels for operating two gates or one gate and switching on the motor lighting. The push button is suitable for Novoferm motors (Novoport, Vivoport, Novomatic and Genie...
    €79.99
    €79.99
    Unit price
    / per 
  • Sale
    Zenderservice - Longe Range ombouwset - Ontvangers
    Vendor: Zenderservice
    Long Range conversion kit
    2 reviews
    Are your remote controls not working far enough and do you need a larger range? Then the Long Range conversion kit is the perfect solution. After installing the VS-RX-MULTI receiver, you can use the supplied 2-channel remote controls. The receiver is compact, easy to...
    €94.99
    €104.99
    €94.99
    Unit price
    / per 
  • Marantec - Comfort 280 motor - Motoren
    Vendor: Marantec
    Comfort 280 motor
    3 reviews
    Marantec Comfort 280 motor head, including Digital 572 2-channel transmitter (rail not included, optionally available). The integrated power-saving technology and LED lighting make the drive particularly energy-efficient, and the control system protects the garage door. The sensitive obstacle detection immediately stops the door and...
    €299.99
    €299.99
    Unit price
    / per 
  • Panasonic - Extra Batterij Telecody / Telecody+ - Toebehoren
    Vendor: Panasonic
    Extra Battery Telecody / Telecody+
    No reviews
    This battery is suitable for the Sommer Telecody and Telecody+ code keyboards. Specifications Brand Panasonic Suitable for Telecody / Telecody+
    €8.99
    €8.99
    Unit price
    / per 
  • Marantec - Referentienok voor kettingrail - Toebehoren
    Vendor: Marantec
    Reference cam for chain rail
    1 review
    Reference cam for fitting in Marantec and other garage door/garage door chain rails. The corresponding screw is included. Specifications Brand Marantec Type Reference cam for chain rail Also known as Switch cam / reference cam roller chain / reference cam for chain rails
    €8.99
    €8.99
    Unit price
    / per 
  • Teleco - TVMIO868A02 - Afstandsbediening
    Vendor: Teleco
    TVMIO868A02
    3 reviews
    The Teleco TV-MIO-868-A02 is a 2-channel remote control with a black-silver housing, black buttons and a frequency of 868.3 MHz. Specifications Type TVMIO868A02 Also known as MIO868A02 / TV-MIO-868-A02 Frequency 868.3 MHz Coding Rolling code Number of buttons / channels 2 Battery CR2032 (included)...
    €42.99
    €42.99
    Unit price
    / per 
  • Sale
    Teleco - TVMIO868A04 - Afstandsbediening
    Vendor: Teleco
    TVMIO868A04
    3 reviews
    The Teleco TV-MIO-868-A04 is a 4-channel remote control with a black-silver housing, black buttons and a frequency of 868.3 MHz. Specifications Type TVMIO868A04 Also known as MIO868A04 / TV-MIO-868-A04 Frequency 868.3 MHz Coding Rolling code Number of buttons / channels 4 Battery CR2032 (included)...
    €39.99
    €45.99
    €39.99
    Unit price
    / per 
  • Sale
    Hörmann - FIT2-1-868-BS draadloze binnendrukknop - Codeklavieren
    Vendor: Hörmann
    FIT2-1-868-BS wireless internal push button
    8 reviews
    The Hörmann FIT2-1-868-BS is a wireless internal push button with a white plastic housing. The wall transmitter has 2 large buttons and works on both Hormann 868 MHz fixed code and 868 MHz Bi Secur coding. The Hörmann FIT2-1-868-BS is suitable for controlling up...
    €84.99
    €89.99
    €84.99
    Unit price
    / per 
  • Marantec - Digital 921 868 MHz bi-linked - Ontvangers
    Vendor: Marantec
    Digital 921 868 MHz bi-linked
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    The Marantec Digital 921 868 MHz bi-linked is a 1-channel plug-in receiver / module receiver with a frequency of 868.3 MHz bi-linked coding. The receiver is suitable for Marantec motors D200 and D300 series. Easy to connect via plug-in system, easy programming with 200...
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0032 475 38 94 18

info@zenderservice.be

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Terms & Conditions

Company Information

Zenderservice
Dendermondebaan 66
9240 Zele
Company number: BE 0458.015.192
info@zenderservice.be

Article 1: General Provisions

The electronic web store of Zenderservice, a BV with its registered office in Zele (Belgium), Dendermondebaan 66, Company number: BE 0458.015.192 (hereinafter referred to as Zenderservice), offers its customers the opportunity to purchase products online. These General Terms and Conditions ("Conditions") apply to all items from the Zenderservice assortment and to every purchase made by the customer from Zenderservice.

The customer accepts that these conditions are the only applicable ones, excluding their own general or specific (purchase) conditions, even if those stipulate that they are exclusively applicable.

Article 2: Price

All prices mentioned are always inclusive of VAT and any other taxes to be borne by the customer. If transportation, reservation, or administrative costs are charged, this will be stated separately. The price indication refers exclusively to the items as described in words. The accompanying photo is decorative and may contain elements or items not included in the price.

Article 3: Offer

Each offer is only open to customers residing in the European Union. The articles are intended solely for normal use.

Despite the fact that the website is compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. If you have specific questions, for example about sizes, colours, availability, delivery time, or delivery method, we ask you to contact us in advance (see Article 11).

Zenderservice is only obliged to an effort commitment regarding the accuracy, timeliness, or completeness of the provided information. Zenderservice is in no way liable for material errors, typographical, or printing errors.

The offer is valid as long as stocks last and can be modified or withdrawn by Zenderservice at any time.

Zenderservice is entitled to refuse orders without stating reasons, adjust delivery times, split deliveries, or impose other conditions on delivery.

Article 4: Online Purchases

The customer can purchase items from the Zenderservice assortment online.

The purchase is completed when the customer receives a confirmation email from Zenderservice. The items are delivered to the customer's home at the provided delivery address or the specified pick-up point.

The customer has the following payment options:

  • Credit card
  • Bancontact/Mister Cash
  • iDEAL
  • Bank transfer

Article 5: Retention of Title

The delivered items remain the exclusive property of Zenderservice until full payment is received from the customer. However, the risk of loss or damage is transferred to the customer upon delivery. The customer agrees to inform third parties about Zenderservice's retention of title, if necessary, for example to anyone who attempts to seize the unpaid items.

Article 6: Complaints

Any visible damage and/or qualitative defect in an item or any other defect in the delivery must be reported immediately, under penalty of forfeiting any rights.

Article 7: Warranty

a. Legal warranty (for consumers only)

Under the law of 21 September 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. Each item is subject to the legal warranty from the date of purchase by (or delivery to) the first owner. Any commercial warranty does not affect these rights.

b. General

To invoke the warranty, the customer must be able to provide proof of purchase.

For items purchased online and delivered to the customer's home, the customer must first contact Zenderservice before returning the item at their own expense.

Any defect must be reported within 14 days of its discovery. After this period, the right to repair or replacement lapses.

The (commercial and/or legal) warranty does not apply to defects arising from accidents, water infiltration, neglect, falls, incorrect installation, abnormal or improper use, use of the item contrary to the purpose for which it was designed, failure to follow instructions or manuals, modifications or changes to the item, rough handling, poor maintenance, or abnormal or improper use.

It also does not apply to items with a shorter lifespan or wear items. Defects that occur after 6 months from the date of purchase, or delivery if applicable, are presumed not to be hidden defects, unless proven otherwise by the customer.

Problems with products caused by water infiltration or a dead or defective battery are not covered by the warranty.

The warranty is non-transferable.

Article 8: Right of Withdrawal

The provisions of this article apply only to customers who, in their capacity as consumers, purchase items online:

  • The consumer has the right to notify Zenderservice that they wish to cancel the purchase, without paying a penalty and without giving any reason, within 14 days from the day following the delivery of the product (not applicable for professional purchases with a VAT number).
  • Customers who wish to exercise their right of withdrawal must contact Zenderservice customer service within 14 days of delivery and return the goods at their own expense within 20 days from the delivery of the goods to Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.
  • Goods with a sales price of €100 or more must be returned to us by registered mail or courier.
  • Only items in their original, undamaged packaging, together with all accessories, instructions, and invoice or proof of purchase, can be returned.

The following items will not be accepted for return under any circumstances:

  • Used, soiled, damaged, or incomplete items
  • Items whose packaging (or part of it) has been damaged
  • Items that by their nature cannot be returned*
  • Items specially ordered for the customer
  • Business purchases

* Example: Items that require an activation code that cannot be reset or reinstalled, such as certain smart items or code keyboards with a specific reset or master code.

Article 9: Privacy

Zenderservice commits to using your data exclusively for fulfilling the agreement concluded with you by your order and to send you information from Zenderservice without obligation. We treat your data as confidential information and will never disclose, rent, or sell it to third parties. You can access, correct, modify, or delete your data stored in Zenderservice's customer list at any time, and you can refuse to allow Zenderservice to use your data to send you information. Simply request this in writing at the following address: Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.

The customer is responsible for keeping their login details and password confidential. Your password is stored encrypted, so Zenderservice has no access to it. Zenderservice strictly complies with the Belgian law of 8 December 1992 concerning the protection of privacy in the processing of personal data. You have access via your user profile to all available data about you on Zenderservice for consultation, modification, or deletion.

Zenderservice's website uses cookies. Cookies are a standard internet technology that allows certain information to be stored and accessed on the user's system. Cookies cannot be used to identify individuals; a cookie can only identify a machine. Every internet user can set their computer to not accept cookies. If your computer does not accept cookies, you may encounter problems during the ordering process. If this is the case, please contact us so we can manually enter your order. Zenderservice keeps online (anonymous) visitor statistics to see which pages of the website are visited the most. If you have any questions about these privacy terms, you can contact us at info@zenderservice.be

### Continuation of the English translation:

Article 10: Impairment of Validity – Non-Waiver

If any provision of these terms is declared invalid, illegal, or null, this will in no way affect the validity, legality, and enforceability of the other provisions. The failure of Zenderservice at any time to enforce any of the rights listed in these conditions, or to exercise any right thereof, shall never be regarded as a waiver of such provision and shall never affect the validity of these rights.

Article 11: Zenderservice Customer Service

Zenderservice is available every day via phone at 0032 475/38.94.18, via email at info@zenderservice.be, or by post at the following address: Dendermondebaan 66, 9240 Zele, Belgium.

Article 12: Changes to Terms and Conditions

These terms and conditions are supplemented by other conditions explicitly referred to and the general sales conditions of Zenderservice. In the event of any conflict, the present terms and conditions shall prevail. Zenderservice reserves the right to modify these terms and conditions at any time without prior notice. Any purchase made after such changes implies acceptance by the customer of the new terms and conditions.

Article 13: Proof

The customer accepts that electronic communications and backups can serve as proof.

Article 14: Delivery Times and Issues with Delivery

We dispatch orders from Monday to Friday, every afternoon. The indicated delivery times are indicative, but a shipment via DPD typically takes 1 to 2 working days for Belgium and the Netherlands. In exceptional cases, a shipment may take longer. If a package is in transit for more than 7 working days, we will initiate an investigation.

You must inform us within 30 days if you have not received a shipment. If we do not hear from you within this period, we will consider the shipment delivered.

Article 15: Applicable Law – Competent Court

Belgian law applies, with the exception of the provisions of international private law regarding applicable law and the Rome-I Regulation on the law applicable to international contracts concerning movable goods. In the event of disputes, only the courts in Dendermonde have jurisdiction.

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