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Home Best Selling Products
  • Sale
    Sommer - 4020 TX03-868-4 - Afstandsbediening
    Vendor: Sommer
    4020 TX03-868-4
    895 reviews
    The 4020 TX03-868-4 for Sommer is a 4-channel remote control with a frequency of 868 MHz FM, with a retractable housing made of stainless steel and plastic. The remote control has a range of approximately 100 meters in open field and is suitable for...
    €28.99
    €32.99
    €28.99
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  • Marantec - D382-868 - Afstandsbediening
    Vendor: Marantec
    D382-868
    579 reviews
    The Marantec D382-868 is a 2-channel remote control with a light gray front and dark gray back. This remote control operates on a frequency of 868.3 MHz Multi-Bit and is supplied with a wall bracket, sun visor bracket and a coding plug. The D382-868...
    €42.99
    €42.99
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  • Sale
    Novoferm - Novotron 502 MAX 43-2 - Afstandsbediening
    Vendor: Novoferm
    Novotron 502 MAX 43-2 - Grey/Blue
    47 reviews
    The Novotron 502 MAX 43-2 for Novoferm is a remote control with 2 buttons and a frequency of 433.92 MHz, available in 2 colours. This remote control is also suitable for Feryn installations with an older Novoferm motor. View the alternative model with key...
    €27.99
    €29.99
    €27.99
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    • Grey/Blue
    • Gray/Black
  • Zenderservice - VS-005-MULTI - Compatibele Afstandsbediening
    Vendor: Zenderservice
    VS-005-MULTI
    250 reviews
    The VS-005-MULTI is a self-learning, universal remote control with a matte finish, on which each of the 4 keys can be programmed for different brands with fixed or rolling code on different frequencies, both AM and FM. The remote control is available in black...
    €30.99
    €30.99
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  • Sale
    Crawford-Normstahl Compatibel - VS-CN4 - Compatibele Afstandsbediening
    Vendor: Crawford-Normstahl Compatibel
    VS-CN4
    388 reviews
    The VS-CN4 is a small 4-channel remote control for Crawford Normstahl with key cover and a frequency of 433.92 MHz. Due to its compact shape and included key ring, the remote control is very convenient to attach to your keys. This remote control is...
    €34.99
    €39.99
    €34.99
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  • Sale
    Sommer Compatibel - VS-084-868 - Compatibele Afstandsbediening
    Vendor: Sommer Compatibel
    US-084-868
    299 reviews
    The VS-084-868 for Sommer is a very compact remote control with 4 buttons (3 on the front, 1 on the back) and a frequency of 868.8 MHz FM. The remote control is very compact and light, making it perfect for hanging on your key...
    €28.99
    €31.99
    €28.99
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  • Sale
    Came - TOP-432EE - Afstandsbediening
    Vendor: Came
    TOP-432EE
    165 reviews
    The TOP-432EE for Came is a remote control with a dark gray housing and box pattern, 2 dark gray buttons and a frequency of 433.92 MHz. This remote control is interchangeable with the following models: TOP432EV | TOP432M | TOP432NA | TOP432S | TOP432SA...
    €27.99
    €32.99
    €27.99
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  • Faac - XT2 868 SLH LR - Afstandsbediening
    Vendor: Faac
    XT2 868 SLH LR (white)
    219 reviews
    Are you looking for an alternative with a sturdy key ring? View the VS-SLH-868 Are you looking for a compact mini alternative? View the VS-SLH-868-MINI The XT2 868 SLH LR (white) for Faac is a remote control with a white housing, 2 white buttons...
    €29.99
    €29.99
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  • Sale
    Novoferm Compatibel - VS-NO4 - Compatibele Afstandsbediening
    Vendor: Novoferm Compatibel
    VS-NO4
    261 reviews
    The VS-NO4 for Novoferm is a small 4-channel remote control with key cover and a frequency of 433.92 MHz. Due to its compact shape and included key ring, the remote control is very convenient to attach to your keys. The hand transmitter is suitable...
    €27.99
    €29.99
    €27.99
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  • Sale
    Hörmann - HSE4-868 BS - Afstandsbediening
    Vendor: Hörmann
    HSE4-868 BS
    118 reviews
    We have 2 alternatives for this model: Handy model with 4 keys for your key ring: VS-027-868-BS . Mini model with 2 keys: VS-027-MINI-BS . The Hörmann HSE4-868-BS is a black remote control with a matt finish and 4 buttons. The hand transmitter is...
    €69.99
    €77.99
    €69.99
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  • Sale
    Seip - TS SKR433-3 - Afstandsbediening
    Vendor: Seip
    TS SKR433-3
    126 reviews
    We offer a cost-effective alternative for this model: VS-SKR433-3 NEW MODEL: Since the end of 2022, the Seip TS SKR433-3 has improved gray keys, functionally identical to the version with red keys. The Seip TS SKR433-3 is a 4-channel remote control with a black...
    €53.99
    €54.99
    €53.99
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  • Seip Compatibel - VS-012 - Compatibele Afstandsbediening
    Vendor: Seip Compatibel
    VS-012
    153 reviews
    The VS-012 for Seip is a small 4-channel remote control with key cover and a frequency of 433 MHz. The remote control is compatible with the TS SKR433-3, SKR 433-1 Oval and SKRJ433 TS Mini (note: not suitable for Seip AM or old K-models!)....
    €29.99
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  • Came - TOP-432NA - Afstandsbediening
    Vendor: Came
    TOP-432NA
    182 reviews
    This model was permanently replaced by the Came TOP-432EE . The Came TOP-432NA remote control has a light gray housing and 2 dark gray buttons and a frequency of 433.92 MHz. This model is interchangeable with the following models: TOP 432EV / TOP 432SA...
    €29.99
    €29.99
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  • Marantec - D392-868 - Afstandsbediening
    Vendor: Marantec
    D392-868
    138 reviews
    The Marantec D382-868 is a 2-channel remote control with a light gray front and dark gray back. This hand transmitter operates on a frequency of 868.3 MHz Multi-Bit and is the latest, smallest model that you can easily program via your current Marantec hand...
    €42.98
    €42.98
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  • Marantec - D382-433 - Afstandsbediening
    Vendor: Marantec
    D382-433
    185 reviews
    The Marantec D382-433 is a 2-channel remote control with a uniform light gray front and back. This remote operates on a frequency of 433.92 MHz Multi-Bit and comes with a wall mount, sun visor clip, and a programming plug. The D382-433 is the successor...
    €42.99
    €42.99
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  • Marantec Compatibel - VS-027-868-M - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-027-868-H
    172 reviews
    The VS-027-868-H is a compact 4-channel alternative remote control with key cover and a frequency of 868 MHz. This model is compatible with Hörmann HS, HSM and HSE models with blue keys, including the HS1-868, HS2-868, HS4-868, HSE2-868, HSM2-868 and HSM4-868. Its compact design...
    €29.99
    €29.99
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  • Faac - XT4 868 SLH LR - Afstandsbediening
    Vendor: Faac
    XT4 868 SLH LR (black)
    95 reviews
    Are you looking for a compact alternative with a sturdy key ring? View the VS-FAAC-868-SLH The XT4 868 SLH LR for Faac is a remote control with black housing, 4 buttons and a frequency of 868.92 MHz. The addition 'LR' stands for 'Long Range',...
    €29.99
    €29.99
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  • Sale
    Teleco - TXP433A01 - Afstandsbediening
    Vendor: Teleco
    TXP433A01
    143 reviews
    The Teleco TXP433A01 is a compact, dark gray remote control with 1 button and a frequency of 433.92 MHz. The remote control comes with a wall bracket and self-adhesive velcro for easy wall mounting. This model replaces the old MAC RC 433 and Teleco...
    €33.99
    €42.99
    €33.99
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  • Sale
    Marantec Compatibel - VS-027-868-M - Compatibele Afstandsbediening
    Vendor: Marantec Compatibel
    VS-027-868-M
    177 reviews
    The VS-027-868-M is a compact 4-channel alternative remote control for Marantec with key cover and a frequency of 868 MHz. This model is compatible with all Marantec Multi-Bit 868 MHz, recognizable by the light gray front and dark gray back: D392-868, D382-868, D384-868, D302-868,...
    €26.99
    €29.99
    €26.99
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  • Sale
    Marantec Compatibel - VS-002-433-M - Compatibele Afstandsbediening
    Vendor: Marantec Compatibel
    VS-002-433-M
    209 reviews
    The VS-002-433-M for Marantec is a small 4-channel remote control with key cover and a frequency of 433 MHz. Due to its compact shape and included key ring, the remote control is very convenient to attach to your keys. Programming is easy to perform...
    €28.99
    €29.99
    €28.99
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  • Sale
    Chamberlain Liftmaster Compatibel - VS-014L RC - Compatibele Afstandsbediening
    Vendor: Chamberlain Liftmaster Compatibel
    VS-014L RC
    191 reviews
    The VS-014L RC is a compact 4-button remote control with key cover, compatible with 84333EML, 84335EML, 98685E, 94330E, 94333E, 94334E and 94335E. The remote control can be taught directly to the motor using the simple manual supplied. Do you still have a working remote...
    €28.99
    €29.99
    €28.99
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  • Sale
    Teleco - TXP433A02 - Afstandsbediening
    Vendor: Teleco
    TXP433A02
    134 reviews
    The Teleco TXP433A02 is a compact, dark gray remote control with 2 buttons and a frequency of 433.92 MHz. The remote control comes with a wall bracket and self-adhesive velcro for easy wall mounting. This model replaces the old MAC RC 433 and Teleco...
    €38.99
    €44.99
    €38.99
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  • Sale
    Nice - Era Inti 2 - Afstandsbediening
    Vendor: Nice
    Era Inti 2
    67 reviews
    The Nice Era Inti 2 is a slim remote control with a black housing and white border, 2 black keys and a frequency of 433.92 MHz. The remote control is easily programmable via your current Nice remote control, or can be programmed directly to...
    €24.99
    €28.99
    €24.99
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  • Nice - FLO2R-S - Afstandsbediening
    Vendor: Nice
    FLO2R-S
    121 reviews
    The Nice FLO2R-S is a 1-channel remote control with a frequency of 433.92 MHz, simple programming via a working hand transmitter or on the receiver. This transmitter is compatible with the Nice Era models and all Nice receivers (except TT0). This model is also...
    €26.99
    €0.00
    €26.99
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  • Marantec - D384-868 - Afstandsbediening
    Vendor: Marantec
    D384-868
    81 reviews
    The Marantec D384-868 is a 4-channel remote control with a light gray front and dark gray back. This remote control operates on a frequency of 868.3 MHz Multi-Bit and is supplied with a wall bracket, sun visor bracket and a coding plug. The D384-868...
    €43.99
    €43.99
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  • Sale
    Came Compatibel - VS-002C - Compatibele Afstandsbediening
    Vendor: Came Compatibel
    VS-002C
    124 reviews
    The VS-002C for Came is a small 4-channel remote control with key cover and a frequency of 433MHz, compatible with the TOP432-434 EV, NA and EE. Due to its compact shape and included key ring, the remote control is very convenient to attach to...
    €28.99
    €29.99
    €28.99
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  • Sale
    Chamberlain Liftmaster Compatibel - VS-015L BC - Compatibele Afstandsbediening
    Vendor: Chamberlain Liftmaster Compatibel
    VS-015L BC
    183 reviews
    The VS-015L BC is a compact 4-button remote control with key cover, suitable for Chamberlain 4333E, 4333EML, 4330E, 4330EML and 4335E. The remote control can be taught directly to the motor using the simple manual supplied. Do you still have a working remote control?...
    €26.99
    €29.99
    €26.99
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  • Marantec - Command 222 868 MHz - Codeklavieren
    Vendor: Marantec
    Command 222 868 MHz
    112 reviews
    Wireless anti-vandalism keypad Marantec Command 222 868 MHz Multi-Bit with 3 channels. This robust keypad is designed to be resistant to vandalism, with a sturdy housing, metal keys and a special screw at the bottom. Thanks to the IP65 protection rating, the code panel...
    €154.99
    €154.99
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  • Sale
    Sommer - TX55-868-4 Pearl - Afstandsbediening
    Vendor: Sommer
    TX55-868-4 Pearl
    79 reviews
    For this model we offer this alternative: Check out the VS-SOM4-868 with included key strap. The Sommer TX55-868-4 Pearl is a 4-channel remote control with a gray housing and SOMloq2 coding (Benelux), whereby the supplied key ring can be easily attached to the bottom...
    €58.99
    €64.99
    €58.99
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  • Sale
    Sommer - Slider 4031 TX08-868-4 - Afstandsbediening
    Vendor: Sommer
    Slider 4031 TX08-868-4
    104 reviews
    The Sommer Slider 4031 TX08-868-4 is a 4-channel remote control with a sliding housing, made of stainless steel. The remote control is suitable for the Sommer Aperto, Matrix, Sprint, Duo or Marathon motors with SOMloq1 coding. Also suitable for L-Door, Elero, Miba, Mithra, Matrix,...
    €48.99
    €52.99
    €48.99
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  • Hörmann - HSE2-868 BS - Afstandsbediening
    Vendor: Hörmann
    HSE2-868 BS
    103 reviews
    The Hörmann HSE2 -868 BS is a black BiSecur remote control with 2 buttons and a frequency of 868.3 MHz. Instead of this model, order the HSE4-868-BS . We offer several alternatives for this model: Check out the VS-027-868-BS (small 4-key model, motor programming)....
    €49.99
    €49.99
    Unit price
    / per 
  • Sale
    Hörmann - HSM4-868 - Afstandsbediening
    Vendor: Hörmann
    HSM4-868
    73 reviews
    The Hörmann HSM4-868 is a remote control with a dark gray housing, blue buttons and a frequency of 868 MHz. The hand transmitter is interchangeable with other Hörmann HS models that have blue buttons. We have a cheap alternative for this model: View the...
    €65.99
    €67.99
    €65.99
    Unit price
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  • Sale
    Marantec - Digital 572 868 MHz Bi-Linked - Afstandsbediening
    Vendor: Marantec
    Digital 572 868 MHz Bi-Linked
    74 reviews
    The Marantec Digital 572 868 MHz is a 2-channel bi-linked remote control. The hand transmitter features secure bi-linked 128-bit radio technology and is compatible with all Marantec 300 series drives with white hand transmitters. Attention! Only works with the Marantec bi-linked series, recognizable by...
    €44.99
    €45.49
    €44.99
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  • Sale
    Beninca - To Go 2WV - Afstandsbediening
    Vendor: Beninca
    To Go 2WV
    77 reviews
    The To Go 2WV is a 2-channel remote control for Beninca with black housing, white keys and a frequency of 433.92 MHz. This remote control is easy to program via a working Beninca WV remote control or directly to the motor. Specifications Brand Beninca...
    €22.99
    €28.99
    €22.99
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  • Sale
    V2 Compatibel - VS-001-V2 433 MHz - Compatibele Afstandsbediening
    Vendor: V2 Compatibel
    VS-001-V2 433 MHz
    92 reviews
    The VS-001-V2 is a compact alternative remote control for V2 with 4 buttons and a frequency of 433 MHz. The remote control is compatible with the following V2 models: Phoenix2-433, Phoenix4-433, Phox2-433, Phox4-433, TXC, TRC, TSC4, HANDY Attention! To program this alternative you will...
    €28.99
    €30.99
    €28.99
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  • Sale
    Sice - Why EVO (2de generatie) - Afstandsbediening
    Vendor: Sice
    Why EVO (2nd generation) - Licorice Black
    68 reviews
    The Why EVO (2nd generation) is a self-learning, universal remote control with a matte finish, on which each of the 4 keys can be programmed for different brands with fixed or rolling code on different frequencies, both AM and FM. The remote control is...
    €32.99
    €42.99
    €32.99
    Unit price
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    • Licorice Black
    • Magnolia White
  • Zenderservice - VS-007-MULTI - Compatibele Afstandsbediening
    Vendor: Zenderservice
    VS-007-MULTI
    89 reviews
    The VS-005-MULTI is a self-learning, universal remote control with metal bezel, on which each of the 4 keys can be programmed for different brands with fixed or rolling code on different frequencies, both AM and FM. The remote control is available in black with...
    €29.99
    €29.99
    Unit price
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  • Sommer - 4026 TX03-868-2 - Afstandsbediening
    Vendor: Sommer
    4026 TX03-868-2
    77 reviews
    This model is no longer in production, order another model: 4020 TX03-868-4 (4-channel slide-in model). Slider 4031 TX08-868-4 (4-channel model with keycap). VS-084-868 (compact model for key ring). The 4026 TX03-868-2 is a Sommer remote control with black housing, 2 buttons and a frequency of...
    €29.99
    €29.99
    Unit price
    / per 
  • Sale
    Sommer - TX55-868-4 Pearl Twin - Afstandsbediening
    Vendor: Sommer
    TX55-868-4 Pearl Twin
    65 reviews
    For this model we offer this alternative: Check out the VS-SOM4-868 with included key strap. The Sommer TX55-868-4 Pearl Twin is a 2-channel remote control with a gray housing and SOMloq2 coding (Benelux), whereby the supplied key ring can be easily attached to the...
    €49.49
    €63.99
    €49.49
    Unit price
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  • Sale
    Zenderservice - Smart Wi-Fi Ontvanger - Smart Ontvangers
    Vendor: Zenderservice
    Smart Wi-Fi Receiver
    67 reviews
    COMPATIBLE WITH ALL GATE AND GARAGE DOOR MOTORS! Operate your garage door, garage door or gate from anywhere with your smartphone via Wi-Fi or 3G/4G. The Smart Wi-Fi Receiver is an affordable complete package that allows you to operate your garage door, garage door...
    €54.99
    €59.99
    €54.99
    Unit price
    / per 
  • Sale
    Hörmann Compatibel - VS-027-868-BS - Compatibele Afstandsbediening
    Vendor: Hörmann Compatibel
    VS-027-868-BS
    73 reviews
    The VS-027-868-BS is a strong 4-channel remote control with a frequency of 868.3 MHz, suitable for all Hörmann BiSecur receivers, motors, and remote controls with BiSecur coding (recognizable by the blue LED). The remote control has a modern appearance, a sturdy metal edge, and...
    €37.99
    €49.99
    €37.99
    Unit price
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  • Sale
    BFT - Mitto B RCB 02 - Afstandsbediening
    Vendor: BFT
    Mitto B RCB 02
    79 reviews
    The BFT Mitto B RCB 02 is a dark gray remote control with 2 buttons and a frequency of 433.92 MHz rolling code. The remote control is also suitable for Profel installations with a BFT motor. This model has been replaced by a new...
    €24.99
    €28.99
    €24.99
    Unit price
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  • Sale
    L-door compatibel - 4020 TX03-868-4 voor L-Door - Afstandsbediening
    Vendor: L-door compatibel
    4020 TX03-868-4 for L-Door
    83 reviews
    The 4020 TX03-868-4 is a 4-channel remote control for L-Door installations with a Sommer motor. This model has a retractable housing made of stainless steel and plastic, and a range of approximately 100 meters in open field. Easy to set up using the included...
    €28.79
    €32.99
    €28.79
    Unit price
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  • Marantec Compatibel - VS-D302-433 - Compatibele Afstandsbediening
    Vendor: Marantec Compatibel
    VS-D302-868
    53 reviews
    The VS-D302-868 for Marantec is a gray, alternative Multi-Bit remote control with 2 buttons and a frequency of 868.3 MHz. This comes with a wall bracket for mounting on a wall or partition. For programming you need an original grey Marantec 868.3 MHz remote...
    €29.99
    €29.99
    €29.99
    Unit price
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  • Tormatic Novoferm - Signal 217 - Codeklavieren
    Vendor: Tormatic Novoferm
    Signal 217
    62 reviews
    Novoferm Signal 217 wireless keypad with PVC front cover and black housing, also known as Digicode Professional. The code panel has 2 channels for operating two gates or one gate and switching on the motor lighting. The keyboard is suitable for Novoferm motors (Novoport,...
    €129.99
    €129.99
    Unit price
    / per 
  • L-door compatibel - D382-868 voor L-Door - Afstandsbediening
    Vendor: L-door compatibel
    D382-868 for L-Door
    78 reviews
    The D382-868 is a 2-channel remote control with a light gray front and dark gray back for L-Door installations with a Marantec motor. This remote control operates on a frequency of 868.3 MHz Multi-Bit and is supplied with a wall bracket, sun visor bracket...
    €42.99
    €42.99
    Unit price
    / per 
  • Sale
    Sommer Compatibel - VS-SOM4-868 - Compatibele Afstandsbediening
    Vendor: Sommer Compatibel
    VS-SOM4-868
    37 reviews
    The VS-SOM4-868 is the ultimate alternative remote control for Sommer ! The VS-SOM4-868 is a small, light and compact 4-button remote control, suitable for ALL Sommer motors with SOMloq or SOMloq2 coding including the Aperto, Miba, Matrix, Sprint, Duo, Marathon, aperto+, base+ and pro+...
    €27.99
    €39.99
    €27.99
    Unit price
    / per 
  • Sommer - 4050 TX02-40-2 mini - Afstandsbediening
    Vendor: Sommer
    4050 TX02-40-2 mini
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0032 475 38 94 18

info@zenderservice.be

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Terms & Conditions

Company Information

Zenderservice
Dendermondebaan 66
9240 Zele
Company number: BE 0458.015.192
info@zenderservice.be

Article 1: General Provisions

The electronic web store of Zenderservice, a BV with its registered office in Zele (Belgium), Dendermondebaan 66, Company number: BE 0458.015.192 (hereinafter referred to as Zenderservice), offers its customers the opportunity to purchase products online. These General Terms and Conditions ("Conditions") apply to all items from the Zenderservice assortment and to every purchase made by the customer from Zenderservice.

The customer accepts that these conditions are the only applicable ones, excluding their own general or specific (purchase) conditions, even if those stipulate that they are exclusively applicable.

Article 2: Price

All prices mentioned are always inclusive of VAT and any other taxes to be borne by the customer. If transportation, reservation, or administrative costs are charged, this will be stated separately. The price indication refers exclusively to the items as described in words. The accompanying photo is decorative and may contain elements or items not included in the price.

Article 3: Offer

Each offer is only open to customers residing in the European Union. The articles are intended solely for normal use.

Despite the fact that the website is compiled with the greatest possible care, it is still possible that the information provided is incomplete, contains material errors, or is not up-to-date. If you have specific questions, for example about sizes, colours, availability, delivery time, or delivery method, we ask you to contact us in advance (see Article 11).

Zenderservice is only obliged to an effort commitment regarding the accuracy, timeliness, or completeness of the provided information. Zenderservice is in no way liable for material errors, typographical, or printing errors.

The offer is valid as long as stocks last and can be modified or withdrawn by Zenderservice at any time.

Zenderservice is entitled to refuse orders without stating reasons, adjust delivery times, split deliveries, or impose other conditions on delivery.

Article 4: Online Purchases

The customer can purchase items from the Zenderservice assortment online.

The purchase is completed when the customer receives a confirmation email from Zenderservice. The items are delivered to the customer's home at the provided delivery address or the specified pick-up point.

The customer has the following payment options:

  • Credit card
  • Bancontact/Mister Cash
  • iDEAL
  • Bank transfer

Article 5: Retention of Title

The delivered items remain the exclusive property of Zenderservice until full payment is received from the customer. However, the risk of loss or damage is transferred to the customer upon delivery. The customer agrees to inform third parties about Zenderservice's retention of title, if necessary, for example to anyone who attempts to seize the unpaid items.

Article 6: Complaints

Any visible damage and/or qualitative defect in an item or any other defect in the delivery must be reported immediately, under penalty of forfeiting any rights.

Article 7: Warranty

a. Legal warranty (for consumers only)

Under the law of 21 September 2004 on the protection of consumers in the sale of consumer goods, the consumer has legal rights. Each item is subject to the legal warranty from the date of purchase by (or delivery to) the first owner. Any commercial warranty does not affect these rights.

b. General

To invoke the warranty, the customer must be able to provide proof of purchase.

For items purchased online and delivered to the customer's home, the customer must first contact Zenderservice before returning the item at their own expense.

Any defect must be reported within 14 days of its discovery. After this period, the right to repair or replacement lapses.

The (commercial and/or legal) warranty does not apply to defects arising from accidents, water infiltration, neglect, falls, incorrect installation, abnormal or improper use, use of the item contrary to the purpose for which it was designed, failure to follow instructions or manuals, modifications or changes to the item, rough handling, poor maintenance, or abnormal or improper use.

It also does not apply to items with a shorter lifespan or wear items. Defects that occur after 6 months from the date of purchase, or delivery if applicable, are presumed not to be hidden defects, unless proven otherwise by the customer.

Problems with products caused by water infiltration or a dead or defective battery are not covered by the warranty.

The warranty is non-transferable.

Article 8: Right of Withdrawal

The provisions of this article apply only to customers who, in their capacity as consumers, purchase items online:

  • The consumer has the right to notify Zenderservice that they wish to cancel the purchase, without paying a penalty and without giving any reason, within 14 days from the day following the delivery of the product (not applicable for professional purchases with a VAT number).
  • Customers who wish to exercise their right of withdrawal must contact Zenderservice customer service within 14 days of delivery and return the goods at their own expense within 20 days from the delivery of the goods to Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.
  • Goods with a sales price of €100 or more must be returned to us by registered mail or courier.
  • Only items in their original, undamaged packaging, together with all accessories, instructions, and invoice or proof of purchase, can be returned.

The following items will not be accepted for return under any circumstances:

  • Used, soiled, damaged, or incomplete items
  • Items whose packaging (or part of it) has been damaged
  • Items that by their nature cannot be returned*
  • Items specially ordered for the customer
  • Business purchases

* Example: Items that require an activation code that cannot be reset or reinstalled, such as certain smart items or code keyboards with a specific reset or master code.

Article 9: Privacy

Zenderservice commits to using your data exclusively for fulfilling the agreement concluded with you by your order and to send you information from Zenderservice without obligation. We treat your data as confidential information and will never disclose, rent, or sell it to third parties. You can access, correct, modify, or delete your data stored in Zenderservice's customer list at any time, and you can refuse to allow Zenderservice to use your data to send you information. Simply request this in writing at the following address: Zenderservice, Dendermondebaan 66, 9240 Zele, Belgium.

The customer is responsible for keeping their login details and password confidential. Your password is stored encrypted, so Zenderservice has no access to it. Zenderservice strictly complies with the Belgian law of 8 December 1992 concerning the protection of privacy in the processing of personal data. You have access via your user profile to all available data about you on Zenderservice for consultation, modification, or deletion.

Zenderservice's website uses cookies. Cookies are a standard internet technology that allows certain information to be stored and accessed on the user's system. Cookies cannot be used to identify individuals; a cookie can only identify a machine. Every internet user can set their computer to not accept cookies. If your computer does not accept cookies, you may encounter problems during the ordering process. If this is the case, please contact us so we can manually enter your order. Zenderservice keeps online (anonymous) visitor statistics to see which pages of the website are visited the most. If you have any questions about these privacy terms, you can contact us at info@zenderservice.be

### Continuation of the English translation:

Article 10: Impairment of Validity – Non-Waiver

If any provision of these terms is declared invalid, illegal, or null, this will in no way affect the validity, legality, and enforceability of the other provisions. The failure of Zenderservice at any time to enforce any of the rights listed in these conditions, or to exercise any right thereof, shall never be regarded as a waiver of such provision and shall never affect the validity of these rights.

Article 11: Zenderservice Customer Service

Zenderservice is available every day via phone at 0032 475/38.94.18, via email at info@zenderservice.be, or by post at the following address: Dendermondebaan 66, 9240 Zele, Belgium.

Article 12: Changes to Terms and Conditions

These terms and conditions are supplemented by other conditions explicitly referred to and the general sales conditions of Zenderservice. In the event of any conflict, the present terms and conditions shall prevail. Zenderservice reserves the right to modify these terms and conditions at any time without prior notice. Any purchase made after such changes implies acceptance by the customer of the new terms and conditions.

Article 13: Proof

The customer accepts that electronic communications and backups can serve as proof.

Article 14: Delivery Times and Issues with Delivery

We dispatch orders from Monday to Friday, every afternoon. The indicated delivery times are indicative, but a shipment via DPD typically takes 1 to 2 working days for Belgium and the Netherlands. In exceptional cases, a shipment may take longer. If a package is in transit for more than 7 working days, we will initiate an investigation.

You must inform us within 30 days if you have not received a shipment. If we do not hear from you within this period, we will consider the shipment delivered.

Article 15: Applicable Law – Competent Court

Belgian law applies, with the exception of the provisions of international private law regarding applicable law and the Rome-I Regulation on the law applicable to international contracts concerning movable goods. In the event of disputes, only the courts in Dendermonde have jurisdiction.

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